
Rick Hendrick Chevrolet Naples
Naples, FL
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SALESMEN ARE JERKS! They don’t even know what inventory is on their lot, they lie to your face and believe they are telling you the truth, what idiots, so many at one loc They don’t even know what inventory is on their lot, they lie to your face and believe they are telling you the truth, what idiots, so many at one location, including the management. More
Cooling system repair We were on our way from Port Charlotte, FL, to Miami for my wife's doctor appointments when we broke down on Alligator Alley. Triple A towed us to the We were on our way from Port Charlotte, FL, to Miami for my wife's doctor appointments when we broke down on Alligator Alley. Triple A towed us to the dealership. They got us checked in, gave us a ride to the car rental all while staying a little past their closing time. They diagnosed and repaired the car the next day. They exceeded all expectations. More
Came in without an appointment for an oil change. Great serv I came in without an appointment to get an oil change. I was greeted courteously and my truck's oil was changed in reasonable time. I came in without an appointment to get an oil change. I was greeted courteously and my truck's oil was changed in reasonable time. More
Great service You guys were great! You got my car done and the time I needed it and there was no hassle or pressure it was wonderful You guys were great! You got my car done and the time I needed it and there was no hassle or pressure it was wonderful More
Service I had a great experience. Lee the service advisor was ready for me when I arrived and picked up my car later. I was impresssed that Lee even had my ca I had a great experience. Lee the service advisor was ready for me when I arrived and picked up my car later. I was impresssed that Lee even had my car HAND washed. Very importiant to me as I own a ZO6 Corvette that I baby. THANKS Lee you are awesome More
Oil change Lee got me in as a walk in and took great care of me He did not push to get everything done today he just informed me what needs to be done and give Lee got me in as a walk in and took great care of me He did not push to get everything done today he just informed me what needs to be done and give him a call I can get it in More
2020 Camaro From my first phone call until the sale was over I was treated with the upmost respect, the dealership made me feel like I was apart of the family and From my first phone call until the sale was over I was treated with the upmost respect, the dealership made me feel like I was apart of the family and they yave definitely earned my business in the future! More
Not helpful Did not tell me there would be a diagnostic fee when I first scheduled an appointment and did not seem ready or excited to help me when I arrived eith Did not tell me there would be a diagnostic fee when I first scheduled an appointment and did not seem ready or excited to help me when I arrived either time. Not the experience I have received from another dealership in town. More
unorganized and rude I made an appointment for 9:45 and had to wait 20 minutes to check in. Finally asked a tech to check in and was told to wait by my car. finally checke I made an appointment for 9:45 and had to wait 20 minutes to check in. Finally asked a tech to check in and was told to wait by my car. finally checked in and the tech seemed pissed to be helping me. I decided not to wait because everything looked backed up. Got a call to pick up my car 2 hrs later, for a simple oil change. picked up my car and the car was not cleaned. I was told when I made the appointment with receptionist a few days before, that I would get a complimentary car clean. I'm extremely disappointed by the way I was treated and the service tech was pissed the whole time(Terry). I will not be back, and will not recommend. More
Oil change and check engine Everything went well thank you for the shuttle ride, that helps a lot. So far no problems with the repair. I am running out of things to say. Everything went well thank you for the shuttle ride, that helps a lot. So far no problems with the repair. I am running out of things to say. More