
Rick Hendrick Chevrolet Naples
Naples, FL
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Oil change and check engine Everything went well thank you for the shuttle ride, that helps a lot. So far no problems with the repair. I am running out of things to say. Everything went well thank you for the shuttle ride, that helps a lot. So far no problems with the repair. I am running out of things to say. More
Regular Service and a little more Ed was friendly and courteous, got my truck in right away. Let me know there was a recall and advised me I should get it taken care of. Oil change and Ed was friendly and courteous, got my truck in right away. Let me know there was a recall and advised me I should get it taken care of. Oil change and recall service were finished in about 2 hours. Fairly prompt in my book. More
Great service and friendly advisors! Have brought my vehicle here several times and have always had wonderful service. All the service advisors are knowledgeable and friendly. Wait times Have brought my vehicle here several times and have always had wonderful service. All the service advisors are knowledgeable and friendly. Wait times are not bad and the techs are efficient. More
Things happen. !! I requested low beams and high beams changed. Had to order one high beam bulb. 3 hours start to finish because the supplier was slow in delivery from I requested low beams and high beams changed. Had to order one high beam bulb. 3 hours start to finish because the supplier was slow in delivery from 1 hour away. The service man was more than helpful but “things happen” More
Oil change I had a 10:30 oil change appointment I arrived at 10:15 I did not get my car back until after noon and I told them it did not need washed I will go s I had a 10:30 oil change appointment I arrived at 10:15 I did not get my car back until after noon and I told them it did not need washed I will go some where with my Chevy business More
Oil Change and tire rotation completed in a timely manner and even reset my clock. Car was washed, oil change put to 100% and tires at same pressure. Terry mad and tire rotation completed in a timely manner and even reset my clock. Car was washed, oil change put to 100% and tires at same pressure. Terry made sure everything was Perfect! More
Lubrication and check engine light is on. Brought car in for oil change and because check engine light was on. Was told the check engine light was because of a problem with the exhaust syste Brought car in for oil change and because check engine light was on. Was told the check engine light was because of a problem with the exhaust system. $400+ repair. Drove it for a day and the light came on again. Brought it back a second time and was told the gas cap was cracked. $100+ repair. Drove it for a couple of days and the check engine light came on again. Now I need to bring it in a THIRD time! Not happy! More
Bad experience all the way around Purchased a new vehicle and have had nothing but problems. 2 months later problems still not fixed. Seriously a new vehicle, who has problems with a Purchased a new vehicle and have had nothing but problems. 2 months later problems still not fixed. Seriously a new vehicle, who has problems with a new vehicle and then still has them months later. More
Best customer service! My AC broke on my drive up to Ft. Myers. Ed was very compassionate after he heard that I was driving up with my dog and told me to bring in my truck e My AC broke on my drive up to Ft. Myers. Ed was very compassionate after he heard that I was driving up with my dog and told me to bring in my truck even though they were busy. I tried calling different dealerships and they said they couldn’t do anything for me. I wish I would’ve bought my truck from this dealership, they are awesome! More
Very comprehensive. Looked over entire car for potential issues.. showed me the actual filter that needed to be replaced. Had prices for work recommended.. people were ve Looked over entire car for potential issues.. showed me the actual filter that needed to be replaced. Had prices for work recommended.. people were very professional. More