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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,244 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,244 reviews

October 09, 2019

Good service I went in to get my flat tire checked but was not fixable but good thing they had one in stock to replace it with More

by MONTEZ27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
Oct 28, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Montez27! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

October 09, 2019

Excellent Service From start to finish Lee was amazing. He saved me some money by making sure that I didn’t spend money on things I had completed on a previous visit. More

by nikos.kosmopoulos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer, Ryan Malinowski
Oct 28, 2019 -

Rick Hendrick Chevrolet Naples responded

We're glad to hear we delivered such a great experience. We will pass along your comments to Lee and if there's anything further we can do for you, we are happy to help!

October 07, 2019

Vette door lock Ed was good. Karen was good. Cost of repair was atrocious. Seven hundred fifty dollars to replace a door lock that probably cost u a couple hundred More

by Douglas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon, Karen Stevenson
Oct 28, 2019 -

Rick Hendrick Chevrolet Naples responded

Douglas, thanks for taking the time to leave a review. Feel free to reach out to our Service Manager Crista Poyner at 239-591-0991 x5040 if you need anything. Have a wonderful day.

October 07, 2019

Friendly, Helpful, Pleasant My husband and I recently bought a new 2019 Chevrolet Suburban from Rick Hendrick Chevrolet of Naples. We were welcomed by a friendly staff from the m More

by Kacy Hackett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Pineros, George Case, Drew Jiras
Oct 28, 2019 -

Rick Hendrick Chevrolet Naples responded

Kacy Hackett, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 04, 2019

New car purchase Fast, friendly car buying experience. No problems encountered. Would recommend to a friend. Very efficient at getting a new car ready to take home the More

by mnskinut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Dorestil
Oct 28, 2019 -

Rick Hendrick Chevrolet Naples responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 04, 2019

Zero customer service I came in for a routine oil change on my Corvette. Everything started out just fine. But when they pulled the car around for me to leave upon opening More

by Dmarsh910
Recommend Dealer
No
Employees Worked With
Ryan Malinowski
Oct 28, 2019 -

Rick Hendrick Chevrolet Naples responded

Dmarsh910, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact our Service Manager Crista Poyner at 239-591-0991 x5040. Thank you for your time and we look forward to hearing from you soon.

October 02, 2019

colorado Rick Hendricks sales team is the BEST. Wanted to purchase Colorado RST. None on the lot that day. Client advisor LA and sales mgr Jason transferred More

by Jerry G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Andrew SALLEY, Jason Matthews
Oct 28, 2019 -

Rick Hendrick Chevrolet Naples responded

Jerry G, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Take care!

October 02, 2019

Recall matter and oil change Made an appointment and was taken right away. Job was finished in the time I was told and got a nice truck wash for free. More

by Jim C.
Recommend Dealer
Yes
Employees Worked With
Ryan Malinowski
Oct 28, 2019 -

Rick Hendrick Chevrolet Naples responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 02, 2019

Oil change Told the guy oil change only still took 2hrs again too long too long too long way too long it shouldn’t take an hour More

by KEG011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Fallon
Oct 28, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback and look forward to seeing you in the future.

October 02, 2019

Ed and crew excellent again!😃 Without a doubt the best service experience. Ed you rock!!! Thanks to all who took care of my car. Great wash and vacuum job as well!!!😃 More

by SuzCruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Oct 28, 2019 -

Rick Hendrick Chevrolet Naples responded

Suzcruz, thanks for your praise and kind comments about our team. Until the next time we meet, take care!

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