
Rick Hendrick Chevrolet Naples
Naples, FL
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Good service I went in to get my flat tire checked but was not fixable but good thing they had one in stock to replace it with I went in to get my flat tire checked but was not fixable but good thing they had one in stock to replace it with More
Excellent Service From start to finish Lee was amazing. He saved me some money by making sure that I didn’t spend money on things I had completed on a previous visit. From start to finish Lee was amazing. He saved me some money by making sure that I didn’t spend money on things I had completed on a previous visit. Super professional, and prompt. Will ask for him again as my advisor. More
Vette door lock Ed was good. Karen was good. Cost of repair was atrocious. Seven hundred fifty dollars to replace a door lock that probably cost u a couple hundred Ed was good. Karen was good. Cost of repair was atrocious. Seven hundred fifty dollars to replace a door lock that probably cost u a couple hundred. U dealers are terrible w your pricing. More
Friendly, Helpful, Pleasant My husband and I recently bought a new 2019 Chevrolet Suburban from Rick Hendrick Chevrolet of Naples. We were welcomed by a friendly staff from the m My husband and I recently bought a new 2019 Chevrolet Suburban from Rick Hendrick Chevrolet of Naples. We were welcomed by a friendly staff from the moment we walked in the door. Andrew Jiras was our Sales Rep. He was amazing and very knowledgeable. He lead us to our Suburban and let us take our time looking it over-NO PRESSURE!!! When WE were ready we spoke to Andrew regarding the purchase. Every person we were put in contact with at the dealership made our entire process efficient and the most pleasant. More
New car purchase Fast, friendly car buying experience. No problems encountered. Would recommend to a friend. Very efficient at getting a new car ready to take home the Fast, friendly car buying experience. No problems encountered. Would recommend to a friend. Very efficient at getting a new car ready to take home the same day. More
Zero customer service I came in for a routine oil change on my Corvette. Everything started out just fine. But when they pulled the car around for me to leave upon opening I came in for a routine oil change on my Corvette. Everything started out just fine. But when they pulled the car around for me to leave upon opening the driver door I noticed a piece of the interior plastic pieces was broken. I brought it to Ryan my service reps attention and he insisted an manager would be calling me immediately upon there return. Nobody has reached out to me yet. Very disappointed that you can’t even acknowledge a mistake. Does Rick Hendricks Chevrolet want my business or am I going to have to start driving up to to Estero Bay. More
colorado Rick Hendricks sales team is the BEST. Wanted to purchase Colorado RST. None on the lot that day. Client advisor LA and sales mgr Jason transferred Rick Hendricks sales team is the BEST. Wanted to purchase Colorado RST. None on the lot that day. Client advisor LA and sales mgr Jason transferred truck from another location within 24 hours. Thanks More
Recall matter and oil change Made an appointment and was taken right away. Job was finished in the time I was told and got a nice truck wash for free. Made an appointment and was taken right away. Job was finished in the time I was told and got a nice truck wash for free. More
Oil change Told the guy oil change only still took 2hrs again too long too long too long way too long it shouldn’t take an hour Told the guy oil change only still took 2hrs again too long too long too long way too long it shouldn’t take an hour More
Ed and crew excellent again!😃 Without a doubt the best service experience. Ed you rock!!! Thanks to all who took care of my car. Great wash and vacuum job as well!!!😃 Without a doubt the best service experience. Ed you rock!!! Thanks to all who took care of my car. Great wash and vacuum job as well!!!😃 More