
Rick Hendrick Chevrolet Naples
Naples, FL
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Trax Recall My Trax was recalled and I was given a new Equinox as a loaner for 10 days while parts were ordered. Ed McKean did a super job of keeping me posted a My Trax was recalled and I was given a new Equinox as a loaner for 10 days while parts were ordered. Ed McKean did a super job of keeping me posted as to the status of the ordered parts and repair schedule. More
Fantastic people new in town and they went above and beyond Was new in town and they went above and beyond their service for getting my car fixed for me. Great people great service!! Thank you all!! Was new in town and they went above and beyond their service for getting my car fixed for me. Great people great service!! Thank you all!! More
Andrew Jiras Drew Jiras was easy to work with and he did not pressure me. He also had me in and out in quick time. I appreciated that. Drew Jiras was easy to work with and he did not pressure me. He also had me in and out in quick time. I appreciated that. More
Outstanding Every aspect of sale was outstanding. Sales, management, finance and service. Everyone was like family and wanted me and my wife to find best deal and Every aspect of sale was outstanding. Sales, management, finance and service. Everyone was like family and wanted me and my wife to find best deal and service. More
Very nice people Service was always good..even cleaned the car in and out.....New car could have a little better prepared before sale....but everybody was very nice an Service was always good..even cleaned the car in and out.....New car could have a little better prepared before sale....but everybody was very nice and helpful.... More
End of lease purchase Both the sales rep and his supervisor tried to upgrade to a suv. We could not come up with an agreement since our preference was the Cruz. Both the sales rep and his supervisor tried to upgrade to a suv. We could not come up with an agreement since our preference was the Cruz. More
Professional and accommodating as always I dropped off my car if I need more repairs than asked for a phone call is made to me before any work is started. I can alway count a a job well done I dropped off my car if I need more repairs than asked for a phone call is made to me before any work is started. I can alway count a a job well done the first time. More
Easy like Sunday morning I received top notch customer service. My advisor, Donna, was very knowledgeable and patient. I had several questions that she quickly and concisely a I received top notch customer service. My advisor, Donna, was very knowledgeable and patient. I had several questions that she quickly and concisely answered. My new truck buying experience was fast (2 hours) yet thorough. I left feeling like I got a great product and an even better deal. I highly recommend Donna and the folks at Rick Hendrick Chevrolet. More
Great service !!! Unexpected Early Bird drop off after a flat tire on I75 South caused my visit. Not having experience with this dealership had me kind of apprehensi Unexpected Early Bird drop off after a flat tire on I75 South caused my visit. Not having experience with this dealership had me kind of apprehensive about doing an early bird drop-off. Met Alex ( I think) a sales-manager and he made me more comfortable with the dealership. Joe called me bright and early the next morning to confirm that he had received my car and communicated throughout the process. I told him that I was in a rush to get back home to Tampa and he made it happen !!! Had my tire in stock and got me back rolling !!! Thanks Guys !!! More
Great employee The employee that worked with me during my service was great - very friendly and attentive. He’s the best employee I’ve encountered at this dealership The employee that worked with me during my service was great - very friendly and attentive. He’s the best employee I’ve encountered at this dealership. More