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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,248 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,248 reviews

August 11, 2019

Fast,efficient service of my 2016 ZO7 My service advisor Terry and the service techs got me in and out for an oil change and multi-point inspection in less than 45 min. More

by MFKMINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
Aug 13, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Mfkminer, thank you so much for your positive comments about Rick Hendrick Chevrolet Naples! We're looking forward to your next visit with us!

August 10, 2019

Oil change and service Joe was professional, friendly, and very efficient. I will Defiantly be looking for him to help me on my next service visit. It will unfortunallty b More

by Danville20443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Torregrasso
Aug 13, 2019 -

Rick Hendrick Chevrolet Naples responded

Danville20443, we really appreciate your feedback! Thank you so much again for your feedback! We hope you have a great day!

August 10, 2019

Customer Service Terry Fallon, my service advisor was excellent! He kept me well informed... service was awesome 👏🏾 ! Brought it in on Thursday and done by late Fri More

by CKELLY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
Aug 13, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Ckelly7, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2019

Great all around! From the reminder on my cell and to whom It's just my honest opinion. From the cell phone reminder to the service that was given to me.W hen my service sticker reads it's time for service it' More

by JOEJETMET@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Aug 13, 2019 -

Rick Hendrick Chevrolet Naples responded

Joejetmet@aol.com, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you're ever in need of more help, please let us know!

August 10, 2019

Improperly installed battery Lack of supervision after work is done. Shoddy work damaged battery tray. Hold down bolt overtightened with battery not properly seated.. Battery not More

by spopsgroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Pickett, Joe Torregrasso, Steve Flynn
Aug 30, 2019 -

Rick Hendrick Chevrolet Naples responded

Spopsgroup, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Crista Poynor, Service Manager at 239-591-0991 x5040. Thank you for your time and we look forward to hearing from you soon.

August 09, 2019

Trax Recall My Trax was recalled and I was given a new Equinox as a loaner for 10 days while parts were ordered. Ed McKean did a super job of keeping me posted a More

by CONNIE15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Aug 13, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Connie15, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

August 09, 2019

Fantastic people new in town and they went above and beyond Was new in town and they went above and beyond their service for getting my car fixed for me. Great people great service!! Thank you all!! More

by Marsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Torregrasso, Austin Sosa Poynor
Aug 13, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Marsha, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

August 08, 2019

Andrew Jiras Drew Jiras was easy to work with and he did not pressure me. He also had me in and out in quick time. I appreciated that. More

by MIKEHUSTED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Murphy, Drew Jiras
Aug 09, 2019 -

Rick Hendrick Chevrolet Naples responded

Mikehusted, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 07, 2019

Outstanding Every aspect of sale was outstanding. Sales, management, finance and service. Everyone was like family and wanted me and my wife to find best deal and More

by fieldingepstn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Flynn, Mark Russell, George Case
Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Fieldingepstn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Thank you so much again for your feedback! We hope you have a great day!

August 07, 2019

Very nice people Service was always good..even cleaned the car in and out.....New car could have a little better prepared before sale....but everybody was very nice an More

by steinerdino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Eickelmann, George Case, Ryan Malinowski, Montese Crandall
Aug 08, 2019 -

Rick Hendrick Chevrolet Naples responded

Steinerdino, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Naples! We do hope we can be of assistance in the future. Take care!

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