
Rick Hendrick Chevrolet Naples
Naples, FL
Filter Reviews by Keyword
By Type
Showing 1,247 reviews
Professional and accommodating as always I dropped off my car if I need more repairs than asked for a phone call is made to me before any work is started. I can alway count a a job well done I dropped off my car if I need more repairs than asked for a phone call is made to me before any work is started. I can alway count a a job well done the first time. More
Easy like Sunday morning I received top notch customer service. My advisor, Donna, was very knowledgeable and patient. I had several questions that she quickly and concisely a I received top notch customer service. My advisor, Donna, was very knowledgeable and patient. I had several questions that she quickly and concisely answered. My new truck buying experience was fast (2 hours) yet thorough. I left feeling like I got a great product and an even better deal. I highly recommend Donna and the folks at Rick Hendrick Chevrolet. More
Great service !!! Unexpected Early Bird drop off after a flat tire on I75 South caused my visit. Not having experience with this dealership had me kind of apprehensi Unexpected Early Bird drop off after a flat tire on I75 South caused my visit. Not having experience with this dealership had me kind of apprehensive about doing an early bird drop-off. Met Alex ( I think) a sales-manager and he made me more comfortable with the dealership. Joe called me bright and early the next morning to confirm that he had received my car and communicated throughout the process. I told him that I was in a rush to get back home to Tampa and he made it happen !!! Had my tire in stock and got me back rolling !!! Thanks Guys !!! More
Great employee The employee that worked with me during my service was great - very friendly and attentive. He’s the best employee I’ve encountered at this dealership The employee that worked with me during my service was great - very friendly and attentive. He’s the best employee I’ve encountered at this dealership. More
Amazing Service and quality vehicles!! We had such an incredible experience! My daughter was able to find the car she wanted at the price she wanted. Everyone was helpful and knowledgeable. We had such an incredible experience! My daughter was able to find the car she wanted at the price she wanted. Everyone was helpful and knowledgeable. We're so happy to be part of the Chevy family!! More
Happy and satisfied Great service! Walked me thru every single detail and features about the cars i wanted to look at. Found what i was looking for, and made me satisfied Great service! Walked me thru every single detail and features about the cars i wanted to look at. Found what i was looking for, and made me satisfied. More
Always received excellent service With or without appointment service has always been satisfactory. Your employees are always courteous, professional and informative and always let me With or without appointment service has always been satisfactory. Your employees are always courteous, professional and informative and always let me know the waiting time and/or reason if there is a delay. Many thanks to your service department. More
Cam shaft exchange on Silverado Ryan was very helpful with loaner vehicles on short notice and great at keeping us informed on the progress of the repairs great service great employe Ryan was very helpful with loaner vehicles on short notice and great at keeping us informed on the progress of the repairs great service great employee More
Amazing experience! Easy process I knew what I wanted. Called Mark Henry and he made sure that the entire process went smoothly! Easy guy and very professional! We really apprecia I knew what I wanted. Called Mark Henry and he made sure that the entire process went smoothly! Easy guy and very professional! We really appreciated the new traverse, and was the redline package, exactly how we dreamed! Thanks again See you soon for my new Silverado! More
oil change for the better The people were friendly and helpful. They were busy but I was in and out in almost no time. All in all a happy experience. The people were friendly and helpful. They were busy but I was in and out in almost no time. All in all a happy experience. More