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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,248 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,248 reviews

July 31, 2019

oil change for the better The people were friendly and helpful. They were busy but I was in and out in almost no time. All in all a happy experience. More

by LAROISL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Ruiz , Jesse Dorestil
Aug 06, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Laroisl, thank you so much for your positive comments about Rick Hendrick Chevrolet Naples! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 31, 2019

Acadia Drew was very helpful & knowledgeable. We found the Acadia on Carfax.com There were 100’s of car listed, but the car had everything we wanted at a More

by AYNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Case, Drew Jiras
Aug 06, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Aynes, thank you so much for your positive comments about Rick Hendrick Chevrolet Naples! If you have any further questions, please give us a call. We're always happy to help!

July 30, 2019

great sales experience this past week Jesse D and the other reps are very professional and courteous,. I was pleased with the timely nature of the session, and am very happy with my new v More

by Reetie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Case, Jesse Dorestil
Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Reetie, we are glad we could help and we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Reetie, we are glad we could help and we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2019

A/C service fixed issue, although second time in for service to address same root cause within 8 months. Noticed squeaking of tires when turning, and brakes whe More

by ksef89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Ksef89, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Thank you, and have a fantastic day!

July 30, 2019

Great service Stopped in without an appointment. Had a brake light burned out. My car battery died while my car was in the service lane waiting to be driven into More

by marylross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Torregrasso
Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Marylross, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Naples. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Marylross, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Naples. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 27, 2019

Very disappointed Drove an hour and 15 minutes appointment had an appointment took over two hours for an oil change they did not rotate the tires and filled the DEF flu More

by JOHNMCCUE1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Crista Poynor
Aug 23, 2019 -

Rick Hendrick Chevrolet Naples responded

Johnmccue1234, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact Frank at 239-591-0991 x5050 at your convenience.

July 26, 2019

Excellent Joe was very professional and answered any questions I had. My car was returned cleaner than when I bought it in! I would recommend this dealership t More

by CLSky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Torregrasso
Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Clsky, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!

Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Clsky, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!

July 26, 2019

Lousy service My first visit was to repair a flat tire. 2 1/2 hours later they told me they had to order a tire. I made an appointment at 9 AM two days later and i More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Torregrasso
Aug 23, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact Crista Poynor, Service Manager at 239-591-0991 x5040 at your earliest convenience.

July 24, 2019

Best service Rápido y eficiente servicio buen trato y muy buena calidad en los mantenimientos la atención a los cliente es excelente con profesionalidad y amabilid More

by LAZAROVARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Servicio , Ryan Malinowski, Joe Torregrasso
Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Lazarovari, we really appreciate your feedback! Thank you again for leaving us this response!

Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Lazarovari, we really appreciate your feedback! Thank you again for leaving us this response!

July 21, 2019

Love my new car Mark was very helpful, We Love our new Camaro. We had a great experience at Rick Hendrick Chevrolet Naples. Everyone was very nice and helpful. Very More

by SUSANMORRISON518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Henry
Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Susanmorrison518, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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