Rick Hendrick Chevrolet Naples

Great experience Felt very comfortable throughout the entire process. Did not feel pressured while looking at several different models and all option packages were ex Felt very comfortable throughout the entire process. Did not feel pressured while looking at several different models and all option packages were explained in full detail. More

Good experience Car got fixed quickly while I waited. Everything was covered under warranty. Joe was professional and very kind! Would request him again! Thank you Car got fixed quickly while I waited. Everything was covered under warranty. Joe was professional and very kind! Would request him again! Thank you Chevy! More

Thank you The experience was very good and Amy was excellent, Robert in finance was very personable and so was Mark the co sales person for the evening. The experience was very good and Amy was excellent, Robert in finance was very personable and so was Mark the co sales person for the evening. More

Enjoyable new truck purchase We went to Rick Hendrick-Chevrolet to look at the New Silverado trucks. All the staff we encountered were friendly and informative without the typical We went to Rick Hendrick-Chevrolet to look at the New Silverado trucks. All the staff we encountered were friendly and informative without the typical “push” to purchase. More

Reinaldo is the best salesman I ever met. I bought 3 cars from Reinaldo Alarcon in less than 10 months. He's professional, attentive and honest. If you are looking to buy or lease any car go t I bought 3 cars from Reinaldo Alarcon in less than 10 months. He's professional, attentive and honest. If you are looking to buy or lease any car go to see him. Excellent service. More

Outstanding They are the most professional and customer focused service center I have ever worked with. Because of their service I will continue to buy a Suburba They are the most professional and customer focused service center I have ever worked with. Because of their service I will continue to buy a Suburban from them. More

Follow up on my complaint. I just received a call from Ernie from Rick Hendricks Chevorlet and I must say I was very surprised to hear from the dealership. We went over my compl I just received a call from Ernie from Rick Hendricks Chevorlet and I must say I was very surprised to hear from the dealership. We went over my complaint and I'm sure in the future this will be a five star service department. I accepted his apology and he was very professional. I am looking forward into meeting Ernie on my next visit.The dealership should hire more employees like Ernie who care's for it's customers. More

Excellent Professional and answered all my questions and made the process effortless on my part. Will reccomend this dealership to all of my family and friends. Professional and answered all my questions and made the process effortless on my part. Will reccomend this dealership to all of my family and friends. More

Process took too long. I was paying cash, no trade and was t Process took too long; I had no trade, paid cash and was still there over 3 hours! Did not like the desk top signing procedure. Process took too long; I had no trade, paid cash and was still there over 3 hours! Did not like the desk top signing procedure. More

Well , they surprised me with a acceptable time for a oil ch My rating is because of my past issues with hendricks chevrolet not for this oil change which probably was the first time they did there job without m My rating is because of my past issues with hendricks chevrolet not for this oil change which probably was the first time they did there job without me holding there hands. This place gives me anxiety to go into ,over 2 days for a tire change, caught them lying about rotating my tires which took me about a year to prove, bought extended warrenty for my tahoe and they took my money but never submited it untill i caught them and 8 months and multiple people and phone calls later finaly its supposbably taking care of because of me? Oh yes theres more but suposably they have changed management AGAIN so we will see. And the only chevy dealer in the area so im.stuck or maybe buy a different brand. They were and maybe still are? Very unprofessional and unorganized we bought our daughter a lexus so she didnt have to deal with this dealership. I hope they change but im not holding my breath. Love chevy but this dealership has me thinking a ford or dodge. The service man a delt with yesterday gives me a little hope but the management not so much. More