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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,253 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,253 reviews

July 10, 2019

Drew, Jamie, Ami - above and beyond. Future VP’s. Caring. A caring group of knowledgeable salespeople. Exceed all my expectations. They were informative and hard working, stayed late, followed up on what th More

by Mr.ScottR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Murphy, Amy Hughes, Drew Jiras
Jul 11, 2019 -

Rick Hendrick Chevrolet Naples responded

Mr.scottr, we are glad we could help! Thank you, and have a fantastic day!

July 10, 2019

They do a good job but they are so so slow We were there for a battery change and we had to wait more then 1,5 hour! We were not to happy with that at all More

by Cargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Jul 13, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact Crista Poynor, Service Manager at 239-591-0991 x5040 at your earliest convenience.

July 09, 2019

Emissions Car started running rough, brought it in and they had me back on the way in less than 3 hours. Joe was great to work with. More

by r.holloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Torregrasso
Jul 12, 2019 -

Rick Hendrick Chevrolet Naples responded

R.holloway, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Naples! Thank you, and have a fantastic day!

July 09, 2019

Exceptional service Our salesman was excellent and very knowledgeable in helping me decide on which make and model To choose from. He made our purchase experience as easy More

by Cynthia.Silva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Case, Drew Jiras
Jul 12, 2019 -

Rick Hendrick Chevrolet Naples responded

Cynthia.silva, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Thanks again for the recommendation, and have an amazing day!

July 07, 2019

Purchase experience Salesman was very good. Listened to my needs. Showed me different vehicles with no pressure. In dealing with financial guy, he was courteous through t More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Case, Montese Crandall, Drew Jiras
Jul 10, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 06, 2019

Thorough and Professional While there are other dealerships closer to my residence, this was the only dealership that offered an acceptable inventory of my preferred Chevy mode More

by David54
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Spitznagel, Austin Sosa
Jul 10, 2019 -

Rick Hendrick Chevrolet Naples responded

David54, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

July 06, 2019

My Experience With Your Chevy Sales Team Jason Matthews, Edguardo Garcia and Amy Hughes provided a very enjoyable buying experience for me. What I really appreciated was the openness and hon More

by BobMm
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Matthews, Eddy Garcia, Amy Hughes
Jul 10, 2019 -

Rick Hendrick Chevrolet Naples responded

Bobmm, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Thank you again for leaving us this response!

July 06, 2019

Austin was very attentive and did a great job. I had a problem with the car and the dealership took care of it immediately. There was a problem in the finance office but finally got the paperwork d More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Fredell, Jamie Murphy, Austin Sosa
Jul 10, 2019 -

Rick Hendrick Chevrolet Naples responded

Mike, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We do hope we can be of assistance in the future. Take care!

July 05, 2019

Very horrible experience with service Would never bring back and wouldn't recomend it. Brought for repairs and brought it back cause of the same things 4 times to repair More

by Arizmendi12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Fallon
Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Arizmendi12, At Hendrick, we strive to set the bar high to ensure our customer's receive the best service and would like to speak with you more about your recent experience. At a time that works for you, please contact Crista Poynor, Service Manager, at 239-591-0991 x5040 to discuss further. Thank you, we appreciate your time.

July 05, 2019

Great It's always a please to bring my car here for service at Rick Chevrolet. I think they are awesome and you get what you are paying for More

by soeurettef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
Jul 06, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us, we appreciate the feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience and are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Naples!

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