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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.7
6,605 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,605 reviews

March 03, 2022

work done correctly and reliably within the given repair window, communication with service advisor is exemplary More

by Thomas Sergio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Mar 05, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

March 03, 2022

Customer service was awesome they told me what I needed to have done and he was very helpful More

by bigwes1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Mar 05, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

March 03, 2022

My sales associate, Rashad, went above and beyond. He helped located the exact model, mileage of the vehicle I was looking for. He got me top dollar for my trade. Very easy to work with! More

by agroslimond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad
Mar 05, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

March 03, 2022

Great Communication, great service, great people. Will fight for what you derserve. Will visit again. More

by 3vcakebaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade, Bobby Reese
Mar 05, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

March 03, 2022

Not pleased with the customer service and the wait time. So I took my vehicle somewhere else. More

by joshuashimqb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Montae Williams
Mar 20, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

March 03, 2022

Great experience. Excellent customer service and everything was done in a timely fashion. I have no complaints More

by t.jac6.flo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montae Williams
Mar 05, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

March 02, 2022

Sharon Hester was great to work with and very honest. Made my first time buying online great. More

by DANIELLE4073
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sharon Hester
Mar 04, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

March 02, 2022

Identified and fixed car issues that other car shops were unable to failed to do. Especially appreciated the upfront quote, frequent updates, and awesome customer service. More

by jhlee1679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Mar 03, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

March 02, 2022

They were fast and completed the key FOB very fast. Much appreciative for them doing that. More

by hrjackson30093
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his name but he was awesome, Eric Chavez
Mar 03, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

March 02, 2022

Jacques and Matt 100 stars great customer service from my first to my second car. When there ask for those two!! More

by sydney926
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacques , Matt Mazza
Mar 03, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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