Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,605 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 6,605 reviews
February 25, 2022
The waiting area was clean and kid friendly. The check in process was quick and easy. And the text message notifications was convenient. The check in process was quick and easy. And the text message notifications was convenient. More
by racquelthorpe
Verified CustomerEmployees Worked With
Lance Chapin
February 25, 2022
Service was thorough and my rep seemed a bit rushed. He did catch Covid do my communication with the service center was slow. This made me aggravated but I later found out my rep was out sick which expl He did catch Covid do my communication with the service center was slow. This made me aggravated but I later found out my rep was out sick which explained it. I would like to note that getting someone to the phone is a task. More
by bladetrimmers
Employees Worked With
Lance Chapin
February 24, 2022
Everything was smooth and easy to deal with. All people were open and honest about everything. This was how I expected a car deal to really happen. All people were open and honest about everything. This was how I expected a car deal to really happen. More
by Jautry27
Employees Worked With
Gerardo Hernandez, Matt Mazza
February 24, 2022
They have lied to me over 40 times from the day I bought my car. I called them out on every lie, and prove they were. Dealing with this dealership has been the worse experience I ever had buying a car. I ha my car. I called them out on every lie, and prove they were. Dealing with this dealership has been the worse experience I ever had buying a car. I have owned a new car every two years for the last 40 years. And never had a single issue. More
by Joe1beth
Employees Worked With
Todd Reed, Darrell Wilson, Mark Jorsling, Taylor Stewart, Lance Chapin, Donny Wilson, Omar Chabolla, Matt Otis, Eric Chavez, Ashton Faircloth
February 24, 2022
Eric was so professional and kind. He was thorough and did a great job explaining what my vehicle needed. We will be back for future services at this dealership. He was thorough and did a great job explaining what my vehicle needed. We will be back for future services at this dealership. More
by Kjtv1623
Employees Worked With
Eric Chavez
February 24, 2022
Had an early morning appointment and they didn’t get to the car for 24 hours! No one notified me that they wouldn’t be able to get to it that day so I was without transportation for over 36 hours the car for 24 hours! No one notified me that they wouldn’t be able to get to it that day so I was without transportation for over 36 hours More
by TASHIA.HUGHES
Employees Worked With
Bobby Reese
February 23, 2022
This is my first time visiting this dealership and I can honestly say it was a great experience and all the staff was very nice. honestly say it was a great experience and all the staff was very nice. More
by S.SUSANFEARS
Employees Worked With
STEVE OSTROVICH, Steve Ostrovich, Gerardo Hernandez
