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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.7
6,605 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,605 reviews

February 23, 2022

Excellent service! My service manager asked questions to assess my needs, made suggestions and got me in for service quickly. More

by kdloftly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Feb 25, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 23, 2022

The staff who helped me were friendly, knowledgeable and helpful in the way they dealt with my vehicle. More

by ndh1941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montae Williams
Feb 25, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 23, 2022

Wonderfully job drives real Smooth Generous job it was done real Fast Terrific job I really appreciate your service More

by blackiesmooth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Feb 25, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 23, 2022

The service took less time than anticipated. They made sure that my vehicle was very clean when it came to me. More

by cortneychristensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton Faircloth
Feb 25, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 23, 2022

Worst experience with a dealership I have ever had. Repairs took over 8 months, no communication regarding status or parts delays. In my case I was the employee and there were the customers since I ha More

by Eris Flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darell , Lance Chapin
Mar 11, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon.

February 23, 2022

I appreciated Eric from service center he is great awesome customer service excellent team member More

by DIARRAN1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Feb 25, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 22, 2022

The staff people are always friendly and helpful. They work done in the service department has been excellent. More

by jmacannon3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Feb 24, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 22, 2022

Very good experience with Kneico. Although the process was slow, I left happy and riding pretty! More

by mam37205
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kneico Daniels, Mark Jorsling
Feb 24, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 22, 2022

My car has been more than two weeks without revision, then the cheeks and said that was only the key that wasn’t working and then they told that I have to make a general maintenance, they said that if th More

by alonsosaga45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aleshia Kincade
Mar 10, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

February 22, 2022

Good job. for you guys helping me with my work van l really thank you tank you again. More

by cruzau2412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez
Feb 24, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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