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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.7
6,605 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,605 reviews

February 18, 2022

Appreciated the effort of taking care of the customer and advisor was very nice and efficient. More

by bobby.howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Feb 22, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 17, 2022

Josie Steven are the worst people to deal with they’re liars and poor sale people I would never come back there again More

by Gaynellflowers
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one
Mar 05, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

February 17, 2022

My experience here was fantastic. I had been to several dealerships that day but the salesman here understood my needs and respected my wishes when to give me time and look. More

by DORUNDO31589
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Steve Ostrovich, Taylor Stewart, Angel Licea
Feb 22, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 17, 2022

The service department is ok, but not great. They returned my car with greasy fingerprints on the hood and front fascia. More

by SuwaneeScatPackOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Feb 22, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

February 17, 2022

Not the best experience, wouldn’t recommend at all. I think I could have had a better experience at a buy here pay here lot. Not even 100% satisfied with the delivery of car, was delivered with tire pr More

by JHUCKLEB0620
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dealt with a lot of people, sales rep was probably best
Mar 05, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

February 17, 2022

This dealership provides excellent customer service and the repair and maintenance I have received for my vehicle is superior. More

by renitadorsey11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Shekhar Gosai, Aleshia Kincade
Feb 22, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 17, 2022

Great service and communication regarding the time frame and when the work will be completed. More

by nateraimondo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montae Williams
Feb 22, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 17, 2022

In & out, with white glove service! Friendly, courteous, clean, and efficient. Montae did a great job More

by JIM.P.WOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montae Williams
Feb 18, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 17, 2022

She was so kind, approach as soon as enter the service, listen and provide solutions very quick, I asked to paying by apple pay, she nicely informed me that is not possiblr yet, i told her to will come bac More

by DULRIJJANG1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
February 17, 2022

Reasonably good service after the sale. I was able to get serviced immediately, notwithstanding the telephone reservationist who could not schedule service for another six weeks. More

by PAULSHOLLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton Faircloth
Feb 18, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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