Back

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.7
6,605 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

Directions

By Type

Showing 6,605 reviews

February 05, 2022

Wait time could be better but its understated. However Eric makes it a great experience. More

by susie.kemp72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Feb 07, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 04, 2022

Monte was the best part of my experience. Very transparent and helpful. I had to bring my car immediately back bc off of my services wasn't done quite right. He immediately got my car back and rec More

by niccales.wilson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Montae Williams
Feb 07, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 04, 2022

Recall engine with no new oil. Car still runs badly. Customer service stinks.. poor service More

by larissaninette3002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell- service manager, Aleshia Kincade, Matt Otis
Feb 22, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

February 04, 2022

Pase por la linea espresso y estube dos horas en espera y para completar no verificaron el aire de las gomas Al rotarlas la guagua empeso a vibrar More

by jem_service
Recommend Dealer
No
Employees Worked With
Ashton Faircloth
Feb 22, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

February 03, 2022

Straight from the get go— I was treated like royalty. From the introduction, all the way to closing. Rashad was my salesman; the most knowledgeable and thorough man I’ve ever dealt with when buying a car More

by Matt Turner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Tarr , Todd Reed, STEVE OSTROVICH, Steve Ostrovich, Erick Nunez
Feb 06, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 03, 2022

Sharron was very patient great customer service overall I was very happy an satisfied, thanks More

by SAMSHIPS00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester, Matt Mazza
Feb 06, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 03, 2022

My experience was very excellent that service guy is very great he should be a manager to make sure the hole service department be like him More

by Eugent Gordon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Montae Williams
Feb 06, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 02, 2022

My Rep was polite, tried pushing a wheel alignment when now was needed. Totally missed the large cracked windshield that I would have loved to have replaced with stock with insurance.... But too bad... More

by mjstepka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know, Eric Chavez
Feb 05, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

February 02, 2022

Was willing to work with me to get the vehicle that I wanted and within the price range More

by REGIALLEN
Recommend Dealer
Yes
Employees Worked With
Josie
Feb 05, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 02, 2022

By far worst experience ever! I had to wait 2 weeks to get an appointment so I can find out on my appointment time that I have to drop off my car and leave for 7 to 8 days before some can work on it and g More

by neyser.silva
Customer Service
Recommend Dealer
No
Employees Worked With
I didn’t catch the service department name, I wish all the name had pictures
Feb 18, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

...
146
...