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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,570 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,570 reviews

December 25, 2021

Nothing beats the professionalism of your team. Top service is a way to reach excellence. Thank you More

by gmomartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Ashton Faircloth
Dec 28, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

December 25, 2021

Mr.Eric Chaves is a great employee yall have working there.He did a great job when I took my truck there More

by nanoarocho12044gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chaves, Eric Chavez
Dec 28, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

December 25, 2021

Everyone was so nice here in the service department and I didn't have to wait hours and hours for an oil change...top notch service, thank you More

by Shawnkwasny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton Faircloth
Dec 28, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

December 24, 2021

Service was great. They were able to get the vehicle that I wanted and at a price I wanted More

by ANNIEP134
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester, Matt Mazza, Janice Curry
Dec 28, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

December 24, 2021

Friday appointment. Said would be read in 2-3 days. It took over a week. Parts were not available but that is why I brought it to a Dodge dealership. And in the end one of the items I brought it in for, t More

by rick_baird73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Reese
Jan 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon.

December 23, 2021

My car did not get the service that I took it in for. I was told my car would take 72 hrs to be serviced, it ended up taking a week and a half. I got my car back, was charged hundreds of dollars, got in my More

by Miller.shareese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aleshia Kincade, Montae Williams
Jan 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon.

December 23, 2021

Rick Hendrick CDJR of Duluth is awesome, can’t say enough about how professional the service department is and Lance Chapin is the best service advisor one can ask for More

by drdatt4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Dec 28, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

December 23, 2021

Great experience working with the team at Rick Hendrick! Highly recommend to anyone looking for a new ride. More

by NickB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Jenkins, Allan Magallanes, Matt Mazza
Dec 28, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

December 22, 2021

Service personnel were great (Montae) but the back up on getting my car fixed was way too long. Hopefully that will improve. Overall Montae is a 10; delay to get car fixed was a 2. They did keep me inform More

by susan_herdman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montae Williams
Dec 22, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help out in the future!

December 22, 2021

Montae Williams was fantastic and took care of me and kept communication open and clear. There was a technical error indicating I said yes to having more services when I had checked no. He quickly resolv More

by joeywhitlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montae Williams
Dec 28, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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