
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Sharon was great, she helped me walk out of the dealership feeling proud of myself that this being my first car experience on my own that it wasn’t as stressful… the receptionist not so much, very dealership feeling proud of myself that this being my first car experience on my own that it wasn’t as stressful… the receptionist not so much, very rude when wanting to find out about car when I called the next day. Even so much as hung up on me when I asked to speak to Sharon or a supervisor. The finance man that helped was amazing as well. I’m still waiting for my car to be serviced but they gave me a loaner car to use until mine is done being serviced. outside of the receptionist being so rude with details I haven’t even added the team outside of that was amazing and I would recommend this dealership to others. More
Very disappointed with dealership.They say what they will do and than don't do what they say.l have 3 pages of what they owe me but yet have not comply of doing them. They keep avoiding me.It looks like have do and than don't do what they say.l have 3 pages of what they owe me but yet have not comply of doing them. They keep avoiding me.It looks like have to go another direction to get this resolved. More
Well I been in the market for a charger v8 for the better part of 6 years and I went car shopping and some how stumbled upon this dealership and the rest is history thank you for the help dodge and it’s only part of 6 years and I went car shopping and some how stumbled upon this dealership and the rest is history thank you for the help dodge and it’s only up from here. More
Still have not delivered the vehicle we purchased 3 days ago. I am extremely disappointed that you sold us car that was not ready to be sold. Not good business. This should have been mentioned before we sig ago. I am extremely disappointed that you sold us car that was not ready to be sold. Not good business. This should have been mentioned before we signed paperwork and now their saying the car will not be ready until Christmas Eve. More
Friendly, knowledgeable, easy to work with. Didn't try to sell us what we Didn't want. Sensitive to our needs. Honest. Haven't found anything we were told not to be true. Best car buying experience we have h sell us what we Didn't want. Sensitive to our needs. Honest. Haven't found anything we were told not to be true. Best car buying experience we have had. Will be back when we need another vehicle. More
The service department tried to trick my wife into purchasing services at 30,000 miles that aren't due until 100,000 according to the user manual. I believe it was about $600 they wanted to charge her purchasing services at 30,000 miles that aren't due until 100,000 according to the user manual. I believe it was about $600 they wanted to charge her for an oil change and a "30,000 mile service". More