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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,568 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,568 reviews

November 17, 2021

I felt comfortable a friendly treatment. The timing of the lateness of the parties is not your fault. More

by WWW.LICHO1982
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Shekhar Gosai, Eric Chavez
Nov 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

November 17, 2021

Oil change department over serviced my Gladiator, so I had to bring it in. My engine is knocking also, so they kept it over night to trouble shoot. They still can’t figure out what’s wrong with my engine. More

by Spurkey01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez, Bobby Reese
Nov 19, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

November 17, 2021

It took entirely too long to change my battery and add air to my tires. I arrived around 7:30 and didn't leave until 10a. I had to go ask the associate how much longer it would be. She was wonderful but j More

by Daphyne L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aleshia Kincade
Dec 04, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

November 17, 2021

Pricey service but you get what you paid for. Try to upsell me on service that should have been performed during pre-own certification. More

by rmc3284
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade, Eric Chavez, Bobby Reese
Nov 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

November 17, 2021

Everything they told me they was going to do they did it and I was very happy with the service More

by ANEL_SM18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Nov 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

November 17, 2021

Advisor was cool and honest! I did a walk in and my truck was serviced within decent time. More

by JOELQUE19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Nov 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

November 17, 2021

Requested spare tire to be rotated in but was not. Dust still on tire and license plate. More

by SexyBeast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Nov 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

November 17, 2021

The service was great,not just that they are also polite,I would definitely recommend to anyone! More

by kerrylian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Bobby Reese
Nov 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

November 16, 2021

It was the most horrible experience I’ve ever had wasted four hours out of my day for an oil change and come to find out that my wheels were improperly ballads when they said they were balance wrong and it More

by Sealling315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Chavez
Nov 30, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

November 16, 2021

Beat car buying experience I’ve ever had! They did such an incredible job! They even brought the car to our house! More

by danielraye22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Jenkins, STEVE OSTROVICH, Steve Ostrovich, Matt Mazza, Donny Wilson
Nov 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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