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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,568 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,568 reviews

November 06, 2021

Service was great and always in touch with customers, was able to work from their lounge while they were taking care of my car More

by Ravi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Sages
Nov 08, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

November 06, 2021

Eric was very helpful and understanding. He was able to provide me with assistance with my issue and was able to get me processed in and out quickly. More

by toy_yay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Nov 08, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

November 06, 2021

It took a very long time and I was initially getting upset. But the tech stayed late to make sure everything was up to par. I sincerely appreciate his patience and professionalism. Thank you Eric Chavez More

by tunishawilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Otis, Eric Chavez
Nov 08, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

November 05, 2021

I had a very odd issue with a rental car,and they took me right in that same day and the manager and his staff were all very pleasant,the service advisor who actually took care of Aleshia Kincade was remarka More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Aleshia Kincade
Nov 08, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

November 05, 2021

I had a great experience. Everything with very smoothly. I will recommend to friends and family. More

by Maiyotti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacques Perrymond , Erick Nunez
Nov 08, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

November 05, 2021

So….service is great but after many requests over a year I still have not received the flash drive of my paperwork!!! More

by blair_dease_gregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Chabolla, Jeffrey Popadiuk
Nov 08, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

November 05, 2021

Good, Great, Amazing. Very tentative to me. Amazing customer service. Knowing what I need. Smile on her face More

by ethan8hayes24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Nov 08, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

November 04, 2021

I have two oil leaks that you didn’t even put on the service record, but you noted the meaningless maintenance instead. More

by ellakane
Recommend Dealer
No
Employees Worked With
No
Nov 19, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

November 04, 2021

service was great, timing was exactly how long they said it would be, agent very friendly and accommodating More

by Ndocampo17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton Faircloth
Nov 08, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

November 04, 2021

Had an appointment to drop off my car made me wait for an hour to tell me they didn’t have a car to give me. The guy apologized and told me they will call me early next day to drop off my car, the day is alm More

by Aurora
Customer Service
Recommend Dealer
No
Employees Worked With
Ashton Faircloth
Nov 19, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

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