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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,568 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,568 reviews

October 21, 2021

This trip to your shop was to repair the damage your tech did to my Jeep when one week ago I came for an oil change and he failed to put the filler cap back in place at the end of the service that day. Piss More

by rfriser
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Lance Chapin, Bobby Reese
Nov 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

October 21, 2021

I asked to have the warranty removed and never got a response. Now I have to call. Think I probably paid too much but I am happy with the car. Liked my sales rep. Didn't like all the negotiations with More

by susiemcg1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sharon Hester
Nov 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

October 21, 2021

not recommended, after a month my truck in their workshop told me that my alternator had damaged something that it did not have when they made the diagnosis, I had to return twice because it continued with t More

by jorgeysea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Otis, Eric Chavez
Nov 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

October 20, 2021

Son muy profesionales y amables a la misma ves, trabajan muy bien y me alegra estar en la familia rick hendrick More

by anthonymont75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Bobby Reese
Oct 21, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 20, 2021

Jeep service center offers Mopar parts and other Rick Hendrick specific services. Has a drive in fit oil change More

by antoj442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashton Faircloth, Matt Otis
Nov 05, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

October 20, 2021

Easy to work with. Listened to what my needs were and provided exactly what I was asking and looking for. More

by STANSLYONS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Montgomery, Omar Chabolla, Justin Woods
Oct 21, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 20, 2021

Thank you for your service to my vehicle, the timelines and customer service was impeccable. Thank you More

by pastorgregoryadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Oct 21, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 19, 2021

Great service! Sharon did great with putting me in the perfect truck! I am definitely a satisfied customer More

by QDICKENS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester
Oct 21, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 18, 2021

Y’all r a real bad xxx car dealership and unprofessional and crooks I would not recommend nobody to that dealership at all bad business!!! More

by William little
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Matt Otis, Eric Chavez, Bobby Reese
Nov 05, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

October 18, 2021

Pulled into the FAST LANE OIL CHANGE, Saturday morning and was out within 45 minutes to an hour. I was able to get just what was requested and a brief description of what I needed to follow up on at late More

by J3N1FSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Shekhar Gosai
Oct 21, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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