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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,568 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,568 reviews

October 17, 2021

Is really a disappointment! On guy call me to tell me that my battery need to change but the battery have warranty and everything is ok when I get there the truck they dinting do any Hung that I ask For More

by Josue Bracero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aleshia Kincade
Nov 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

October 17, 2021

They left my drain plug not tight wasted all of my oil in the driveway More

by BERNARDTAYLOR2
Recommend Dealer
No
Employees Worked With
Lance Chapin
Nov 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

October 16, 2021

Eric was great. Matt never returned calls though which was concerning. Car runs great however which makes me happy. Just took a long time without an idea of how long it would take. More

by Kristoj15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Bobby Reese
Oct 19, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 16, 2021

they are so nice customers care and nice service for vehicles.Rick Hendrick dealer is one of best dealers in Ga More

by in cho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Oct 19, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 16, 2021

Nada claros y no dispuestos a resolver.tiempo de espera muy alto y no contestan More

by CHI67KISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Reese
Oct 31, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

October 16, 2021

The service and people here treat you with respect and make you feel like home and there could be some miss understanding but they will help you and make you feel better More

by felix.pena78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Perrin, Erick Nunez, Bobby Reese
Oct 19, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 16, 2021

Es el mejor en servicio y atencion se siente uno en familia gracias bendiciones ko recomiendo More

by MCASTRO312
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Erick Nunez, Eric Chavez
Oct 19, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 15, 2021

Alicia provide great customer service. Sometimes it was a Hassle to get a hold of someone in the services but overall good More

by AndreF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Oct 19, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 14, 2021

The visit was effortless and easy as always. Keep up the good work. Thank you More

by a.coradin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Oct 19, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 14, 2021

Bobby went above and beyond to make sure I was a happy customer at the end. Communicated well with me through the whole process. More

by lesreinoso
Recommend Dealer
Yes
Employees Worked With
Eric Chavez, Bobby Reese
Oct 19, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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