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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,570 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,570 reviews

October 11, 2021

This is my second oil change on my new car and I made an appointment and was in and out in a little less than an hour. It’s so refreshing to not have to sit and wait for hours on end when you’ve made an app More

by shelley0228
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Oct 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 11, 2021

Definitely felt the difference in my car once getting it back after the suggested services required were completed. More

by kiah.s.jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Oct 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

October 11, 2021

I had the air bags replaced on a recall only 5 years late. Other that the delay I was satisfied. More

by jsscotts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Oct 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 11, 2021

Customer service was great! Bailey did well in explaining and making sure I got the car of my dreams. More

by Georgiasuarez007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey jenkins
Oct 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 11, 2021

Is this part of the survey really necessary? I would think the stars would be enough to convey may feelings about the last visit and the service. Anyway, you guy's are great and did what I would expect More

by IPPELPBJP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Oct 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 10, 2021

This dealership is so helpful and Brandon did not stop working until he got me and my wife approved for the car we wanted. I give him five stars. Thanks a lot More

by Dariusdilday31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Brandon Hawthorne
Oct 12, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help out in the future!

October 10, 2021

Great service! Will go back for next oil change. Employees are freindly and professional. 5 star More

by skd00050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Oct 12, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help out in the future!

October 10, 2021

Excellent customer service from the first minute they went walk in i have a great experience More

by Sucelygomez678
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kneico Daniels
Oct 12, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help out in the future!

October 10, 2021

I had a really great experience and the person assisted me in all my needs. More

by VITALIRUSSU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad
Oct 12, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help out in the future!

October 10, 2021

Dealership provides fast service but, waiting room doesn't have refreshments and can be more inviting given we are spending several hours there waiting. More

by NIKKIALR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Oct 12, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help out in the future!

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