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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,568 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,568 reviews

September 02, 2021

He was a very patient person with me, I don't know English but I try to communicate with me, everything was very good thanks More

by jesellponcebonilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Sep 03, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

September 02, 2021

Thank you Janice for an exceptional customer service experience! From my initial internet inquiry, to the actual in person buying experience; you made it awesome! More

by QKAHO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice Curry
Sep 03, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

September 02, 2021

I had horrible service. I came in to get recall repaired. Scheduled the part but I was never fixed and they keep my car a week More

by drmovementpt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Reese
Sep 17, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon.

September 02, 2021

It took 2 hours for express oil change. 2 hours can’t state word “express”.Maybe short of staff. They need to hire more worker. More

by aichen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Sep 04, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

September 02, 2021

Representative was understanding of my needs and made sure all my expectations were met. I really hope others can be meticulous like her. She always get the job done More

by DANIEL MGBOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Sep 04, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

September 02, 2021

Estoy muy satisfecho con el atendimiento que me dieron son muy profesionales en su trabajo tienen mucho conocimientos en lo que se desempeñan gracias por todo More

by danypilotos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie, Allan Magallanes
Sep 04, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

September 02, 2021

I explained to Matt & Allishia how I had not been pleased with other Jeep dealers service dept practices and lack of customer service. They treated me so well. It was refreshing More

by CASDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade, Matt Otis
Sep 04, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

September 01, 2021

Service went smoothly. It seems that the cost of different services has gone up. Wish that customers were made aware of these price increases before having service done. More

by JRSIMMONS72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Sep 03, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

September 01, 2021

Very friendly and attentive to need. Aleshia (may be spelling her name wrong, sorry if so) was awesome. Got me in quickly, walked me into the waiting room, and was almost spot on with the time estimate. More

by Noah M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Sep 03, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

September 01, 2021

Eric is great. Very friendly and easy to work with. I appreciate his help every time I come in for service. Give him a raise. More

by 12345678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Steve Ostrovich, Danny Whang, Eric Chavez
Sep 03, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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