Rick Hendrick Chrysler Dodge Jeep RAM Duluth

As always i received great service. The servicer was very knowledgeable in all the questions i had. He advised me of the up coming maintanence & how much it would be including tax and labor for my car. He al knowledgeable in all the questions i had. He advised me of the up coming maintanence & how much it would be including tax and labor for my car. He also did not try to up sell me on any thing i did not need or tell me i needed something repaired that i did not need repaired. I really appreciated the all of the friendliness and professionalism. More

Quick and efficient said it was going to be 2 hours but only took a little over a hours. All my auto work would be done here. only took a little over a hours. All my auto work would be done here. More

Felt like a Queen for the day. I was shuttled to my office 5 min away.. I called 3 dealerships repair place to find out what I needed to do for my 60,000 mile check up. The prices were outrageous 😳 office 5 min away.. I called 3 dealerships repair place to find out what I needed to do for my 60,000 mile check up. The prices were outrageous 😳 plus the items quoted were not needed at 60k. Lance was amazing from the start... Dealing with dealerships can be deceptive, but this is my home for work More

By far the best experience I’ve ever had at a dealership. I will be a Rick Hendrick customer until that level of professionalism stops! Rashad, Allan and Donny went above and beyond! I will be a Rick Hendrick customer until that level of professionalism stops! Rashad, Allan and Donny went above and beyond! More

The overall experience was good and sales person was pleasant. The finance department took seemed to take awhile to get paperwork ready and I was charged a 799.00 doc fee that I disagree with. pleasant. The finance department took seemed to take awhile to get paperwork ready and I was charged a 799.00 doc fee that I disagree with. More

Bobby was great as always! He got me in and out very quickly, especially when I did not schedule my visit. Definitely will visit again! quickly, especially when I did not schedule my visit. Definitely will visit again! More

The wait it always too long. So they are very busy which I guess is a good thing but when you have a 7:30 am appointment and you are still there at 9:00, it gets weary. I like taking my Jeep to the dealersh I guess is a good thing but when you have a 7:30 am appointment and you are still there at 9:00, it gets weary. I like taking my Jeep to the dealership for service so I just need to go prepared to stay awhile! More

Very good staff. I loved the use of text messaging for updates on the service that was being done on my vehicle. And the service was done in a timely manner. updates on the service that was being done on my vehicle. And the service was done in a timely manner. More

Very satisfied with my service on my 2020 Jeep Wrangler, and will come back again to get more service done on my Jeep at this dealership and will come back again to get more service done on my Jeep at this dealership More

They are horrible when it comes to communication with the customer. It was hard to reach my service advisor and Most of time time didn’t return my phone calls when I left messages for an update. When you boo customer. It was hard to reach my service advisor and Most of time time didn’t return my phone calls when I left messages for an update. When you book an appointment they don’t tell you that it is a 24 hours delay. I recommend taking your vehicle to any other dealership, believe me when I say it will be less stressful and it will save you a headache. 0 out of 5 stars. More