Rick Hendrick Chrysler Dodge Jeep RAM Duluth

The overall experience was good and sales person was pleasant. The finance department took seemed to take awhile to get paperwork ready and I was charged a 799.00 doc fee that I disagree with. pleasant. The finance department took seemed to take awhile to get paperwork ready and I was charged a 799.00 doc fee that I disagree with. More

Bobby was great as always! He got me in and out very quickly, especially when I did not schedule my visit. Definitely will visit again! quickly, especially when I did not schedule my visit. Definitely will visit again! More

The wait it always too long. So they are very busy which I guess is a good thing but when you have a 7:30 am appointment and you are still there at 9:00, it gets weary. I like taking my Jeep to the dealersh I guess is a good thing but when you have a 7:30 am appointment and you are still there at 9:00, it gets weary. I like taking my Jeep to the dealership for service so I just need to go prepared to stay awhile! More

Very good staff. I loved the use of text messaging for updates on the service that was being done on my vehicle. And the service was done in a timely manner. updates on the service that was being done on my vehicle. And the service was done in a timely manner. More

Very satisfied with my service on my 2020 Jeep Wrangler, and will come back again to get more service done on my Jeep at this dealership and will come back again to get more service done on my Jeep at this dealership More

They are horrible when it comes to communication with the customer. It was hard to reach my service advisor and Most of time time didn’t return my phone calls when I left messages for an update. When you boo customer. It was hard to reach my service advisor and Most of time time didn’t return my phone calls when I left messages for an update. When you book an appointment they don’t tell you that it is a 24 hours delay. I recommend taking your vehicle to any other dealership, believe me when I say it will be less stressful and it will save you a headache. 0 out of 5 stars. More

Great dealership to work with! Excellent Customer Service! Excellent communication! They were very helpful with answering my questions. I would recommend it to friends and family! Service! Excellent communication! They were very helpful with answering my questions. I would recommend it to friends and family! More

I would just not recommend it I will not buy another vehicle from this dealership again i’ll just was not able to get the help I needed after my purchase vehicle from this dealership again i’ll just was not able to get the help I needed after my purchase More

Brought Jeep in for an electrical issue, turned out to be just a loose battery terminal. Lance took care of it quickly and kept me informed. Lance is the reason I keep coming back to this service department. just a loose battery terminal. Lance took care of it quickly and kept me informed. Lance is the reason I keep coming back to this service department. I always know my Jeep is in the best hands and it will be fixed right the first time! More

Great service, great deal! The staff was kind, friendly and helpful. I received an excellent car with the help of Jeff Popadiuk. He was knowledgeable about the car and worked hard to get me a great deal. and helpful. I received an excellent car with the help of Jeff Popadiuk. He was knowledgeable about the car and worked hard to get me a great deal. More