Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Matt in service got involved in my service repair. He quickly turned a negative experience into a positive one. Matt went the extra mile to make sure my truck was repaired to his satisfaction and had my quickly turned a negative experience into a positive one. Matt went the extra mile to make sure my truck was repaired to his satisfaction and had my best interest at heart. He’s a great go to guy when you need help. More

I took a four-wheel balance positioning in your store two months ago, and the merchant promised to check and adjust it free of charge within one year, but when I left from your repair shop, I checked through months ago, and the merchant promised to check and adjust it free of charge within one year, but when I left from your repair shop, I checked through the surveillance camera records in my car and found that the maintenance staff in your shop did not carry out any inspection of my car. I am extremely disappointed with this service. I don't think I will go to your repair shop to spend any money in the future. More

Horrible! Mcdaniels has no customer focus whatsoever . I was told that he would follow up with me on many occasions and would never hit back would have to show up in person to get a response and or an answe was told that he would follow up with me on many occasions and would never hit back would have to show up in person to get a response and or an answer from McDaniels. I was very displeased as a customer I will never return to your establishment ever again. More

Staff was great and service was quick and efficient. My only issue is that I got a tire rotation and the tire pressure was not adjusted correctly. only issue is that I got a tire rotation and the tire pressure was not adjusted correctly. More

Because of the way we was treated at Hendricks Chrysler I will not buy Chrysler again I have bought 3 trucks 1 car 1 suv in the last 3 years and will not buy another because of the way we was treated went to will not buy Chrysler again I have bought 3 trucks 1 car 1 suv in the last 3 years and will not buy another because of the way we was treated went to Lexus More

Very deceitful, the service wasn't performed and I was charged, I have been having issues in the past anytime I take my car to be serviced, am definitely not coming back to this dealership. charged, I have been having issues in the past anytime I take my car to be serviced, am definitely not coming back to this dealership. More

Lance was extremely helpful, kind, and professional the entire time I was there. I get nervous whenever I have to take my car in for service because I often feel pressured to purchase more services or feel entire time I was there. I get nervous whenever I have to take my car in for service because I often feel pressured to purchase more services or feel unwelcome in service bays. This experience was unlike any other. He showed me where to go, explained the entire process, and was very friendly. I will now only be taking my car to this location and I will request Lance every time. More

They did a good job o o o o o o o o o o o o o o o o o o o o o More

My Journey was awesome thank you for taking care of my needs with grace. My salesman was friendly and sufficient. I love my Jeep. I would definitely recommend the service your dealership have to give. needs with grace. My salesman was friendly and sufficient. I love my Jeep. I would definitely recommend the service your dealership have to give. More

We spent about 7 hours buying this car. Ridiculous. 31/2 hours 1st night. Buying. 31/2 second night doing the payment- we paid cash-Daniel kept saying this won’t take long - ugh!!! was not a pleasant experi hours 1st night. Buying. 31/2 second night doing the payment- we paid cash-Daniel kept saying this won’t take long - ugh!!! was not a pleasant experience More