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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,568 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,568 reviews

July 19, 2021

Very helpful nice people and got what I needed thank you I will come back again keep up the good work I’m helping people More

by jhernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Nunez
Jul 22, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let me know how we can help out in the future!

July 19, 2021

Awesome customer experience from beginning to end…Thank Awesome customer experience from beginning to end… Thank You 🙏🏽 🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽Nice nice Sharon Hester was More

by Clevelandkita56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa , STEVE OSTROVICH, Steve Ostrovich, Allan Magallanes, Sharon Hester
Jul 22, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let me know how we can help out in the future!

July 19, 2021

Great work on getting my pro master in and out on a oil change but the mechanics have to look over your work my oil cap was left off sitting on the lever luckily I didn’t lose that More

by SHIPMAN91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester, Aleshia Kincade
Jul 22, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let me know how we can help out in the future!

July 18, 2021

2.5 hours for an oil change and you guys didn’t even rotate the tires. Complete waste of my Saturday morning. Step up your service More

by EMRANKHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember the name
Aug 17, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

July 18, 2021

They were very responsive and did great work. I appreciate td the great communication I had with them and the knowledge to know what the issue was and how to fix it. More

by GIB TERWILLIGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Lee, Bobby Reese
Jul 19, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 17, 2021

The worse ! Took my car in about the same problem 4 times & they hear the noise coming from my car but no one want to help ! More

by Bradley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Hudson
Aug 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

July 17, 2021

Very professional atmosphere. Once I explained what service I needed done to my vehicle I was given updates by text messages on the progress of the repairs. More

by craigsanfran4949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Jul 19, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 17, 2021

It was a great experience. Hands down the best dealership I’ve been to. Great service from everyone. Big thanks to Dmitry! I love my new truck! More

by Dylanprather13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Nunez, Dmitry Ward
Jul 19, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 17, 2021

Excellent customer service, I couldn’t be happier! Thank you! Micheal helped me with and issue I had with my van. He was able to reset the pin easily after he added my info into mopar. Thank you so much More

by julieawhiteman17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael wolf
Jul 19, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 17, 2021

Service was great I wouldn’t go anywhere else my wait wasn’t long at all. Eric was really good at his job would use again More

by TIFFY1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Jul 19, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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