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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,568 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,568 reviews

July 14, 2021

Amazing. Very professional. Always happy with this center. The staff are always very helpful. I would highly recommend the staff and center to everyone I know. More

by Deniz Sandikkiran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Sayeh, Eric Chavez
Jul 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let u know how we can help in the future, Welcome to the Hendrick family!

July 14, 2021

The salesman Justin Woods was great but the rest of the staff were just content to let you wait around. Once we had made a decision on the vehicle the dealership drug their collective feet. I purchased the More

by SPLIFLAND
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron, STEVE OSTROVICH, Steve Ostrovich, Mark Jorsling, Justin Woods
Aug 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

July 14, 2021

THE STAFF IS ABSOLUTELY OUTSTANDING AND NICE SENSE OF HUMOR AND THANKS FOR WORKING THING'S OUT FOR ME AND APPRECIATED IMMEDIATELY 💎💜💎. THEY EVEN CAME FROM DALUTH TO ATLANTA TO PICK ME UP AND TAKE ME More

by donstafford05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Angel Licea
Jul 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let u know how we can help in the future, Welcome to the Hendrick family!

July 14, 2021

Was not told- won’t service vehicle without $167 to “look” Carmax paper says no charge-within warranty. They refused! Will NEVER buy Chrysler again! More

by Report that to your CEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
And whoever the “Mgr” was and the time gets a -1 too., Lance Chapin, Bobby Reese
Aug 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

July 14, 2021

Excellent customer service and Excellent work !!! I would definitely return when it is time for my next service or new purchase. I will recommend to friends and family... thank u More

by gayle_washington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Don Forward, Bobby Reese, Ronnie Vaughn
Jul 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let u know how we can help in the future, Welcome to the Hendrick family!

July 13, 2021

Bailey was great in getting me the car I needed with having kids. It was a pleasure being his first car sell. Great job Bailey. You made my experience one to remember. Great customer service More

by kalajamia24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey,J
Jul 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let u know how we can help in the future, Welcome to the Hendrick family!

July 13, 2021

Jacques was a great salesman. The dealership was really busy when we were there so it took about 3 hours for us to make our purchase, they should have a few extra salesman on Saturdays because of the crowd More

by Dwharding1701e
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacques, STEVE OSTROVICH, Steve Ostrovich, Erick Nunez
Jul 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let u know how we can help in the future, Welcome to the Hendrick family!

July 13, 2021

Great Dealership! Customer Service was Excellent and well communication and very friendly. They helped me purchase a new 2021 Dodge Charger! Definitely Recommend them! Great! More

by Jamal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Justin Woods
Jul 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let u know how we can help in the future, Welcome to the Hendrick family!

July 13, 2021

I enjoyed my visit. We had some ups and downs in the process, but we resolved all our issues and I come home with a great vehicle. Sharon was amazing. More

by whitney0592
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Sharon Hester
Jul 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let u know how we can help in the future, Welcome to the Hendrick family!

July 12, 2021

I am satisfied white the services rendered on car .that was air conditioning system didn’t working, for now they fixed everything. I am happy . More

by fmunda.nkulu
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jul 14, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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