Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Bobby helped me through the entire process and is an amazing and friendly representative. amazing and friendly representative. More

Great experience. Did what they said and it was done when they said it would be done. Alishia was obviously busy but I didn't feel that. Pleasant and professional. they said it would be done. Alishia was obviously busy but I didn't feel that. Pleasant and professional. More

Always a great experience every time. Everyone is overly helpful and nice as well as knowledgeable and well versed in getting deals done for great prices helpful and nice as well as knowledgeable and well versed in getting deals done for great prices More

Terrible. First, when I purchased my Jeep, the gas tank wasn’t filled up, so I couldn’t even make it home before I had to stop for gas! The next day, I dropped the Jeep off (as directed when I purchased t wasn’t filled up, so I couldn’t even make it home before I had to stop for gas! The next day, I dropped the Jeep off (as directed when I purchased the vehicle less than 24 hours ago) for a KNOWN problem on the vehicle that they said would be corrected SAME day. My husband had to get an Uber to get home since “we gave out all the loaners” and had to Uber again to get back there, just to find out the car had never been looked at (as promised when purchasing the vehicle and dropping it off). No apologizes were made for the dishonesty, money that was wasted, or a plan for the problem on the vehicle. I am very hesitant to even work with this department due to this experience and lack of honesty and communication. If you don’t value and respect your customers, why come back? More

While the dealership where I bought the Jeep, brand new, couldn't resolve the issue, Rick Hendricks Jeep resolved it in just a few hours!!! couldn't resolve the issue, Rick Hendricks Jeep resolved it in just a few hours!!! More

Great Customer Service from Bobby he was very friendly Thank You Thank You More

Very helpful and attentive to customer concerns. Both Eric and Bobby work great as a team. Eric and Bobby work great as a team. More

Great job. Oil change was done in a timely manner. More

My experience with this dealership, and specifically Quintin, was not typical of car shopping. I had stopped by on a previous occasion and talked with Quintin briefly about my trade and what I was looki Quintin, was not typical of car shopping. I had stopped by on a previous occasion and talked with Quintin briefly about my trade and what I was looking for. He did some searching through the available options, and I came back the next day with my trade-in. Quintin was patient, and after some time searching and reviewing options, we eventually determined that there were very few options in the available stock. I decided to start with current inventory and be less picky on which colors I could be happy with. After they suggested I could get them to move my 3rd party side rails and grill guard from my trade to my new vehicle, that convinced me to go ahead and buy something a little more than what I was initially looking for, but it turns out that I'm really happy with it! So, instead of trying to find something that was an exact match, we turned something that was 'close' into exactly what I wanted. I applaud these guys for taking the time to work with me and staying late into the night to get the deal completed. Other dealerships should use this location as an example of how customers should be treated when the experience is this enjoyable. More

Clean, friendly and courteous staff, easy to work with, great selection of cars great selection of cars More