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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

March 28, 2021

I had a great experience with Kneico today! Very professional, and kind guy. He was able to get me in a 2021 Dodge Challenger! I’ll definitely be back for future purchases! More

by O’Neysha W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kneico Daniels, Mark Jorsling
Mar 29, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Knieco has some of the greatest energy i've had the pleasure of experiencing! We look forward to taking care of you for the many years to come and welcome to the Hendrick family!

March 28, 2021

Salesman never followed up after multiple calls and emails, we still need the lojack system information and verification that our windshield will be fixed like we were told. More

by Stevenbeasley770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar Chabolla
Apr 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

March 28, 2021

Everything was excellent the lady I talk to on the phone that made the appointment was great The man that handled my appointment when I was there once was wonderful they got my truck in and out at a great t More

by James Digh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Mar 29, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We Strive to be as fast and efficient as possible while also giving a great experience! Thank you so much for the great review and please let us know how we can help out in the future!

March 28, 2021

These guys are always professional, timely, informative, and polite! Rick Hendrick helps to get its customers in and out pretty quickly with excellent team working skills. More

by KNIGHT12WT984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Don Forward, Bobby Reese, Ronnie Vaughn
Mar 29, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We Strive to be as fast and efficient as possible while also giving a great experience! Thank you so much for the great review and please let us know how we can help out in the future!

May 04, 2022 -

KNIGHT12WT984 responded

These guys have always done an amazing job. Service is always fast and speedy!

March 27, 2021

Great experience. Brady and Matt did a great job putting me in my Ram truck. Go see these guys and let them put you in your next vehicle. More

by joeivey2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Sullivan, Matt Mazza
Mar 29, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Matt is the man! Thank you so much for giving him the opportunity to earn your business and please don't hesitate to let us know how we can help out in the future!

March 27, 2021

Great professional service. Lance did a great job. Hendricks level of professionalism is far superior to other Atlanta Ram dealers. Will definitely continue to service truck at Hendricks. More

by Zack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Mar 29, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Lance is the man! Thank you so much for giving him the opportunity to earn your business and please don't hesitate to let us know how we can help out in the future!

March 27, 2021

Very poor customer service. Parts were not on stock as promised. Believe my part was used on someone else is car. I brought my jeep in your shop 3 times and received poor customer service. More

by BILLG2753
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Eric Chavez, Bobby Reese
Apr 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

March 27, 2021

Justin Woods is THE MAN.... he got me my truck no problem and he made it happen even wen I thought it was impossible thanks More

by Mckenziekeekee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ostrovich, Erick Nunez, Justin Woods
Mar 29, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Justin is the man! Thank you so much for giving him the opportunity to earn your business and please don't hesitate to let us know how we can help out in the future!

March 27, 2021

My experience with this dealership has been amazing. Great customer service and the work on my car was perfect. I Would not go anywhere else. More

by SANDISCOTT3686
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Scott auto tech , Matt Otis
Mar 29, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficien t a s possible while also giving a great customer service experience! Thank you so much for the great review and please let us know how we can help out in the future!

March 26, 2021

Great customer service and in a timely manner nice sitting area with accommodations I’m happy and pleased with services during my visit at Jim Hendricks More

by 1006neka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Mar 26, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review! Please let us know how we can help out in the future!

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