
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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I was extremely satisfied with the prompt service, helpful advice and friendliness of staff there. I have nothing else to say but 25 words are required to submit my review. I give this feature of the helpful advice and friendliness of staff there. I have nothing else to say but 25 words are required to submit my review. I give this feature of the review process 1 star!! More
Very clean as you walk in the building people help you right away and ask you for every need that you have that's what I like about this dealership this is my 2nd time visiting in is the same as the 1st t right away and ask you for every need that you have that's what I like about this dealership this is my 2nd time visiting in is the same as the 1st time I was very pleased More
Matt said my car would be done by 5 . So I came to get it and they weren’t done. I sat in the lobby until they were closed for them to tell me it wouldn’t be done until tomorrow. I received no rental so I wa and they weren’t done. I sat in the lobby until they were closed for them to tell me it wouldn’t be done until tomorrow. I received no rental so I was out of luck until I found a ride. Matt said I should’ve received a text when it was done and when they read the number off to me that they had it was incorrect after I updated the info with Matt when I left the car with them. Other than that the people were very nice and I had a recall so they did their job as far as fixing my car . Lance was the sweetest man there. More
I would not recommend the service department. Their website doesn't allow scheduling an appointment for an oil change online and implies that the quick lane service allows for a quick oil change but my website doesn't allow scheduling an appointment for an oil change online and implies that the quick lane service allows for a quick oil change but my experience was anything but quick. The service advisor did apologize for the delay but 4 hours for an oil change and an alignment (that was recommended based solely on mileage) is excessive. What's worse is that they could not get the alignment on my 2020 Jeep Wrangler 100% correct which has now caused my traction control to turn off and I have attempted calling the dealership several times and have not received a call back despite several messages and it's been over two weeks now. More
He was very pleasant and friendly to work with. He was patient and very helpful in getting the service and payment solutions I needed for my car. patient and very helpful in getting the service and payment solutions I needed for my car. More
Great service and great team. Every detail was explained and they really work with you and I would definitely return again to for future purchases and they really work with you and I would definitely return again to for future purchases More
Lance was great from start to finish. He kept me informed about my vehicle throughout the diagnostic process to when it was completed. Friendly and easy to work with. about my vehicle throughout the diagnostic process to when it was completed. Friendly and easy to work with. More