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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

Overview
Reviews
Vehicles
4.6
6,567 Reviews
Call Dealership (678) 369-6704
View Awards

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,567 reviews

August 25, 2023

Justin was simply amazing! He goes above and beyond. He has great customer service skills! More

by Mr_spenc_woods
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Woods
Report | Print
Aug 29, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Mr_spenc_woods! We're so happy we were able to help you out!

August 23, 2023

Great service. Touron was very helpful. I am very pleased with level of service. Thanks More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Touron
Report | Print
Aug 27, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jimmy, thank you for the high star rating!

August 23, 2023

Professional, Courteous, an absolute pleasure doing business with them, 5 - S*T*A*R*S ! More

by smccarty1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sidney (female) and Matt, Erick Nunez
Report | Print
Aug 27, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Smccarty1, thank you so much for the positive review!

August 22, 2023

Gd day . . Mat Martin /Brandon / Darin were very helpful in assisting me with my service issue. Thanks Fellas 💪🏿 More

by BluJays Exp
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hawthorne
Report | Print
Aug 25, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Blujays Exp, we are so pleased you enjoyed your visit to Rick Hendrick Chrysler Dodge Jeep RAM Duluth! We hope to see you soon!

August 20, 2023

Montage Williams and Matt Otis are the best at this dealership. Very professional and courteous More

by bmb88810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Otis, Montae Williams
Report | Print
Aug 23, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Bmb88810, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 18, 2023

The only person with competence was Ronald New our sale associate. Everyone else was lazy, mis-informed, and unprofessional and lacked the proper skills to communicate and provide follow up. More

by mdb0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ronald New, Felipe Ortiz
Report | Print
Aug 25, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Mdb0, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact Steve Ostrovich (770)495-6100 at your convenience.

Aug 26, 2023 -

mdb0 responded

Will never buy here or shop again

August 16, 2023

Great dealership! It was wonderful working with Nilcy who helped to find me the perfect truck. I will definitely return for my next vehicle. Thanks you! More

by dobekconstruction
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nilcy Mendoza
Report | Print
Aug 18, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 14, 2023

Was a pleasure working with Sid and Steve got the Jeep of my dreams and they delivered it to me, they also keep in touch with any issues that came up to cause a delay in that delivery.Go see them it will be More

by jhpurvis1
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sid
Report | Print
August 13, 2023

They were accommodating but there was a lot of pressure placed on me as the customer. More

by chriclem28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angel Licea
Report | Print
Aug 18, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Chriclem28, At Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call Steven Ostrovich at 770-495-6100, we look forward to hearing from you soon.

August 11, 2023

horribleeee people. . too young and uneducated. worst experience i ever had buying a vehicle .. unless there is no other dealer left in the world dont use them.. waisted More

by keensmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
connor, Kneico Daniels, Angel Licea, Gerardo Hernandez, Janice Curry, Brandon Hawthorne
Report | Print
Aug 18, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Keensmom, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact our GM at Todd.Reed@Hendrickauto.com at your convenience.

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