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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.7
6,606 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,606 reviews

February 28, 2021

Everyone is EXTREMELY professional,great service from everyone , would recommend to everyone I know and would definitely buy from them again ,the whole Hendrick organization is first class More

by jweiler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in finance , STEVE OSTROVICH, Steve Ostrovich, Sharon Hester
Mar 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 28, 2021

When I bought the car 2 years ago I also purchased a program that included maintenence in all wear and tear. Now, No one at the dealership seems to know anything about it after I've been paying extra on More

by eagleiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Chavez
Mar 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

February 28, 2021

Enjoyed working with Zeb, it was nice to deal with a salesman that actually knew what he was selling. Looking forward to bringing him referrals. More

by daddywebb46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeb, Erick Nunez, Jeffrey Popadiuk
Mar 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 28, 2021

He is the best! He made sure I got my dream car!! I love my car. Great customer service from Knieco. Made everything was perfect for me. More

by glendahernandez09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kneico Daniels
Mar 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 28, 2021

Service was quick and everyone was friendly. Eric was able to get my vehicle serviced early than expected. I was also offered several test drives of new vehicles while waiting for my vehicle to be servic More

by tlew1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Mar 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 28, 2021

I love the was I was treated, they made the process very comfortable. I am going to pay this car off and I am going to buy my next car from you. And I have told all of my friends to also buy their cars from More

by L.MORRIS35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Licea
Mar 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 28, 2021

Excellent customer service . I was able to schedule for a recall and the service kept me informed during the process. My advisor was nice to check if the warranty covers for the rental. Thanks More

by cfyaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Mar 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 28, 2021

Purchased a Jeep Grand Cherokee had check engine light within 48 hrs. Same thing happened about 24 hours later. Issue still not resolved. Very disappointed. More

by MARLEYWARFARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell Wilson, Lance Chapin
Mar 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

February 28, 2021

Justin woods was very Friendly and he was a wonderful person he also did his very best to get me in a car and he did just that. He is a great Associate and he did his job well. More

by Teresa Hester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
Mar 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 27, 2021

The Service was professional and I was kept updated to the Progress of the repairs. I was offered a loaner vehicle even though I did not need it More

by mschnupfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Forward
Mar 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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