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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,571 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 6,571 reviews
February 08, 2021
The service department did a fantastic job keeping me updated. I would recommend this service department to anyone needing vehicle repairs. Thanks for the great service!! updated. I would recommend this service department to anyone needing vehicle repairs. Thanks for the great service!! More
by otism07
Verified CustomerEmployees Worked With
Darrell Wilson, Lance Chapin, Aleshia Kincade
February 08, 2021
I came in to get my oil changed and tires rotated. When I pulled in I was promptly greeted by Aleshia and she got me in right away. During my service the technician performed a vehicle inspection which Alesh pulled in I was promptly greeted by Aleshia and she got me in right away. During my service the technician performed a vehicle inspection which Aleshia explained to me in detail. More
by darinnelson2012
Employees Worked With
Aleshia Kincade
February 07, 2021
I had several issues with my Jeep that required extra diagnostics, they kept looking and checking to ultimately find out what the problem was and resolve it. Thank you for your diligence. diagnostics, they kept looking and checking to ultimately find out what the problem was and resolve it. Thank you for your diligence. More
by her01scout
Employees Worked With
Lance Chapin
February 07, 2021
Great service in a timely manner. Will definitely be there long term for car services. COVID-19 precautions were took seriously and required face mask. there long term for car services. COVID-19 precautions were took seriously and required face mask. More
by tarikrogers
Employees Worked With
Aleshia Kincade
February 07, 2021
Best service department ever, great customer service and efficiency. And Lance Chapin is the best service advisor ever!!!! Got me in and out in no time and provided excellent advice. efficiency. And Lance Chapin is the best service advisor ever!!!! Got me in and out in no time and provided excellent advice. More
by drdatt4
Employees Worked With
Lance Chapin
February 06, 2021
Took too long to do simple work. Then they charged me for a diagnostic test even tho I was getting work done. Then had the audacity to give me a 15k estimate 😂 a diagnostic test even tho I was getting work done. Then had the audacity to give me a 15k estimate 😂 More
by KIJUANA_SHERROD
Employees Worked With
Donald
February 06, 2021
2021 Jeep needed a radiator replaced before 2000 miles on a new product. Service department overwhelmed and had over a week turn around. Did not purchase the Jeep here but factory set them up for failure. Se a new product. Service department overwhelmed and had over a week turn around. Did not purchase the Jeep here but factory set them up for failure. Service Department was professional and maintained a level of service that was acceptable given the situation the manufacture put them in. More
by 2021 Grand Cherokee
Employees Worked With
Don Forward
February 06, 2021
Yall did my recalls that I had been keeping off. Lance did a good job explaining what needed to be done and when it would be ready. Everything in my car looks so far so good. Thank you did a good job explaining what needed to be done and when it would be ready. Everything in my car looks so far so good. Thank you More
by aprildeleon90
Employees Worked With
Lance Chapin
