Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Waited 6 hours and they never even touched my Jeep! Had an appointment for a battery change. No one would answer the phone in service department finally got a ride back to check on car to learn it hadn’t b an appointment for a battery change. No one would answer the phone in service department finally got a ride back to check on car to learn it hadn’t been taken back for service yet. And I had an appointment. More

Amazing customer service! Don was super helpful and attentive to resolving my issues. Great job Rick Hendrick CDJR Team!!! I will definitely use your services in the future! attentive to resolving my issues. Great job Rick Hendrick CDJR Team!!! I will definitely use your services in the future! More

I was upset that it took 7 days to repair my truck. I was told it was being worked on when it wasn't. I work at a truck dealership myself and this is unacceptable. I will be finding another dealership for told it was being worked on when it wasn't. I work at a truck dealership myself and this is unacceptable. I will be finding another dealership for any further services. The loaner vehicle was dirty. More

My experience this time was different. Matt was awesome and informative. Customer service was excellent from Matt and others could use some work 🙂 Keep up the great work Matt! and informative. Customer service was excellent from Matt and others could use some work 🙂 Keep up the great work Matt! More

Lance was a beast took great care of me in and out. I know he has been there for quite some time and each service it shows why he has that job security know he has been there for quite some time and each service it shows why he has that job security More

I enjoyed working with Carlos to purchase my 2021 Jeep Wrangler. He was professional and polite.I would definitely recommend Rick Hendricks to family and friends. Wrangler. He was professional and polite.I would definitely recommend Rick Hendricks to family and friends. More

Mr. Isaiah Montgomery was my salesperson. He is fun and supports. I had great time during my purchasing with him. Thanks a lot for his help. supports. I had great time during my purchasing with him. Thanks a lot for his help. More

I scheduled my service appointment online. Everything was seamless. Service was great. I have no complaints. I will return for my next service appointment. Thanks. was seamless. Service was great. I have no complaints. I will return for my next service appointment. Thanks. More

The gentleman who checked me in was awesome! I will say it did take a really long time to get my car serviced even with an appointment, BUT the customer service took the cake for me. it did take a really long time to get my car serviced even with an appointment, BUT the customer service took the cake for me. More

As always, the Duluth location is so friendly. They work efficiently to make sure that their customers get in and out in a timely manner. efficiently to make sure that their customers get in and out in a timely manner. More