
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 6,571 reviews
Horrible my car got stolen The security cameras don’t even work will never go back. Whole staff sucks. Don’t recommend anybody going there even work will never go back. Whole staff sucks. Don’t recommend anybody going there More
I thought the team did an excellent job assisting me as a consumer... They listened, they heard, & they performed. I would recommend this dealership to anyone, for sure...!!! Thank you Matt, Aleshia, Jeff, consumer... They listened, they heard, & they performed. I would recommend this dealership to anyone, for sure...!!! Thank you Matt, Aleshia, Jeff, & McDaniel....👍🏾👍🏾 ~Tricia More
Vehicle we purchased with teams staff help was very smooth and satisfying. no problems. Worth the drive to Atlanta, they do need real cream for coffee! Lol smooth and satisfying. no problems. Worth the drive to Atlanta, they do need real cream for coffee! Lol More
I will never do business with this dealership again. This dealership ran my credit 15 times! My boyfriend and I brought a 2021 Dodge Charger Scat Pack on 1/9/21 and didn’t receive the car until 1/23/21. The dealership ran my credit 15 times! My boyfriend and I brought a 2021 Dodge Charger Scat Pack on 1/9/21 and didn’t receive the car until 1/23/21. The car that we originally brought was sold to someone else. I had to constantly call to get updates on the car. Janice and Steve had no sense of customer service! Janice would never have any answers. At one point she stopped answering the phone and text messages. Steve would promise to call back and never would. Nobody never apologized for our inconvenience! I emailed Todd who is the GM of this dealership and never got a response! More
Will never go back again. Went for an oil change and received less than satisfactory customer service. No one seemed like they wanted to assist me. Lance was nice. received less than satisfactory customer service. No one seemed like they wanted to assist me. Lance was nice. More
Service team at Rick Hendrick is friendly and efficient. We’ve been using them since 2017 for the Jeep we purchased from this dealership in 2017. Yesterday’s experience was on trend. We’ve been using them since 2017 for the Jeep we purchased from this dealership in 2017. Yesterday’s experience was on trend. More
A horrible experience at a different Jeep dealership led me to tow my jeep at my own expense to the service team at this dealership as I've dealt with them before always with good results. Lance and the tea me to tow my jeep at my own expense to the service team at this dealership as I've dealt with them before always with good results. Lance and the team here did a great job on my wrangler and I wont be taking my jeep anywhere else from here on More
Great service.. Representative explained everything in detail kept me updated and walked me to my vehicle afterwards .Lance was very knowledgeable and professional. Waiting room was spacious. Q detail kept me updated and walked me to my vehicle afterwards .Lance was very knowledgeable and professional. Waiting room was spacious. Q More
Eric was very helpful and resourceful. He explained everything to me in a term I could understand. He was friendly and kept me informed on the process of fixing my truck. everything to me in a term I could understand. He was friendly and kept me informed on the process of fixing my truck. More
Great dealership and I feel like I got a great deal! Sharon Hester is very professional and very patient. I drove 2 hours to purchase a vehicle from Rick Hendricks! Sharon Hester is very professional and very patient. I drove 2 hours to purchase a vehicle from Rick Hendricks! More