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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

January 31, 2021

Horrible my car got stolen The security cameras don’t even work will never go back. Whole staff sucks. Don’t recommend anybody going there More

by emaldonado450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell Wilson, Lance Chapin, Shekhar Gosai, Jeff Greer, Aleshia Kincade, Katey Sages, Matt Otis
Feb 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

January 31, 2021

I thought the team did an excellent job assisting me as a consumer... They listened, they heard, & they performed. I would recommend this dealership to anyone, for sure...!!! Thank you Matt, Aleshia, Jeff, More

by tricia.samuels1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McDaniel , Aleshia Kincade, Matt Otis, Jeffrey Popadiuk
Jan 31, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

January 31, 2021

Vehicle we purchased with teams staff help was very smooth and satisfying. no problems. Worth the drive to Atlanta, they do need real cream for coffee! Lol More

by Kuntryfiedfl10@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Brady Sullivan, Omar Chabolla
Feb 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 30, 2021

I will never do business with this dealership again. This dealership ran my credit 15 times! My boyfriend and I brought a 2021 Dodge Charger Scat Pack on 1/9/21 and didn’t receive the car until 1/23/21. The More

by Khalilah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Reed, STEVE OSTROVICH, Janice Curry
Feb 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

January 30, 2021

Will never go back again. Went for an oil change and received less than satisfactory customer service. No one seemed like they wanted to assist me. Lance was nice. More

by ronaldthomas92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Chapin
Feb 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

January 30, 2021

Service team at Rick Hendrick is friendly and efficient. We’ve been using them since 2017 for the Jeep we purchased from this dealership in 2017. Yesterday’s experience was on trend. More

by Jerry & Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Jan 31, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 30, 2021

A horrible experience at a different Jeep dealership led me to tow my jeep at my own expense to the service team at this dealership as I've dealt with them before always with good results. Lance and the tea More

by wscott0709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Jan 31, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

January 30, 2021

Great service.. Representative explained everything in detail kept me updated and walked me to my vehicle afterwards .Lance was very knowledgeable and professional. Waiting room was spacious. Q More

by wng5065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Jan 31, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

January 30, 2021

Eric was very helpful and resourceful. He explained everything to me in a term I could understand. He was friendly and kept me informed on the process of fixing my truck. More

by CAMCOLLIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Jan 31, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 30, 2021

Great dealership and I feel like I got a great deal! Sharon Hester is very professional and very patient. I drove 2 hours to purchase a vehicle from Rick Hendricks! More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Sharon Hester
Jan 31, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and we look forward to taking care of you for the many years to come!

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