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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,577 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,577 reviews

January 31, 2021

I had to wait 45mins for a loaner, my service rep wasn't tell me the truth about delay. The loaner car wasn't cleaned, I drove a dirty car out of the dealership.. More

by nii.aryeetey
Recommend Dealer
No
Employees Worked With
Aleshia Kincade
Feb 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

January 31, 2021

She was awesome and informative. Thank you for all your hard work and knowledge. Fast service made this process so much more helpful thank you More

by lockett_amber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Feb 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 31, 2021

I always have a great visit when I come in for service on my car. Great staff always friendly and the quality of work is excellent. More

by rayshone30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Nick Singh
Feb 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 31, 2021

Very disappointed with the personnel at this location. Was working a deal on a truck and was very specific about what I wanted (a diesel). What they offered for my trade was ridiculous. Kept me at this p More

by Joelp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
McDaniel??? Finance 0 stars, Taylor Stewart
Feb 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

January 31, 2021

Best dealer around. Always take great care of me!! I was in and out in no time getting the first service done on my wifes new Cherokee! Thank you all for the great work! More

by ILOVEBRANTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 31, 2021

Jeff P. Was awesome. He answered all my questions without feeling like a high pressure salesman like I’ve encountered when I’ve visited other dealerships. More

by Jenpen665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Popadiuk
Feb 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 31, 2021

Kneico was a great salesman, even followed up with me a week after purchasing my jeep renegade, everything went very smoothly even though it was right before closing time. More

by tammycampbell35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kneico Daniels
Feb 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 31, 2021

Horrible my car got stolen The security cameras don’t even work will never go back. Whole staff sucks. Don’t recommend anybody going there More

by emaldonado450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell Wilson, Lance Chapin, Shekhar Gosai, Jeff Greer, Aleshia Kincade, Katey Sages, Matt Otis
Feb 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

January 31, 2021

I thought the team did an excellent job assisting me as a consumer... They listened, they heard, & they performed. I would recommend this dealership to anyone, for sure...!!! Thank you Matt, Aleshia, Jeff, More

by tricia.samuels1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McDaniel , Aleshia Kincade, Matt Otis, Jeffrey Popadiuk
Jan 31, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

January 31, 2021

Vehicle we purchased with teams staff help was very smooth and satisfying. no problems. Worth the drive to Atlanta, they do need real cream for coffee! Lol More

by Kuntryfiedfl10@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Brady Sullivan, Omar Chabolla
Feb 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and we look forward to taking care of you for the many years to come!

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