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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

January 22, 2021

Yes did a great job, everything i wanted was done right, 100 % quality within short period of time. Aleshia was excellent in understanding my car problems, she explained to me in details what i needed done More

by DANIEL MGBOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jan 25, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and welcome to the Hendrick family!

January 22, 2021

Extremely fast, dependable concern about your welfare able to listen, attention to detail. quick turnaround highly recommended. most definitely will continue to be part of this family More

by Ricky23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Shekhar Gosai
Jan 25, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and welcome to the Hendrick family!

January 22, 2021

Took over 3 weeks to fix my van. I never got updates until I called repeatedly. And now my van makes same sound as before More

by chooseallpaws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Otis
Feb 13, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

January 21, 2021

Quintin was amazing through my car buying process. Quintin is very knowledgeable, respectful and polite while helping me with my dream car. He made me feel comfortable and just a easy flow. I end up p More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quintin DeGroot, Steve Ostrovich, Brady Sullivan, Jeffrey Popadiuk
Jan 25, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Customer service is key and luckily we have people like that on our team to help out with it! Thank you o much for the great review and we look forward to helping you out for the many years to come!

January 21, 2021

Communication is very lackluster if it all. A very long process to purchase a vehicle. Prices change throughout the process. Very unorganized. Forgot numerous things through the process. More

by CAS08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacques Perrymond
January 21, 2021

Overall.... good But really, really , really they need a Overall.... good But really, really , really they need a new building ... like any other Brands . En lo general todo bien , pero Nuevas instalación More

by YOUNGLLC01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jan 25, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and welcome to the Hendrick family!

January 21, 2021

The employee was very helpful and very nice. He made sure that I got everything that I needed when I came in and was able to answer all of my questions very well. More

by aromanchik1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
Jan 25, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and welcome to the Hendrick family!

January 21, 2021

Got an oil change, the next day my check engine light came on. Soon after I got an error message indicated low oil pressure. Awful! More

by MRDJAM
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Feb 05, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

January 20, 2021

Great customer service from the sales team! They were easy to work with and not pushy like most dealerships. We especially liked working with Knick. More

by JF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kneico Daniels, Aleshia Kincade
Jan 31, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 20, 2021

Excellent customer service. Only took 25 minutes in and out. Explain everything . Was on time and open the bay door on time. When finished walked me to my car More

by soniared26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Aleshia Kincade
Jan 25, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and welcome to the Hendrick family!

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