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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

January 12, 2021

Very great customer service , very polite and professional , took every precaution when it comes to the safety of their customers and staff during this pandemic More

by arianaebony.aw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Forward
Jan 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank You so much for giving us the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 12, 2021

Techs were quick and service advisor was great. I had a great time. I don’t know what else to write. Have a great day. More

by jlee276583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Jan 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank You so much for giving us the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 12, 2021

I just want to say that the service department. Was not satisfying. The service advisors had customers waiting longer than I should have . service advisors was very rude and unpleasant. I wouldn't recommen More

by RAYNSeasIGHT9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell Wilson, Lance Chapin, Shekhar Gosai, Jeff Greer, Aleshia Kincade, Katey Sages, Matt Otis
Jan 31, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

January 12, 2021

Ms. Sharon Hester is awesome humble and patient and kind she made sure we left the car lot with a car of our choice. P More

by Jacqueline_hpkns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gomez, Darrell Wilson, Mark Jorsling, Sharon Hester, Lance Chapin, Shekhar Gosai, Jeff Greer, Aleshia Kincade, Katey Sages, Matt Otis
Jan 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

It means the world to us that we were able to assist you in the purchase of your dream car!

January 11, 2021

Aleshia was awesome! She was very courteous and professional. The whole process was quick and easy and even exceeded my overall expectations even when they were swamped with a lot of people. I will More

by qharper36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jan 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Aleshia is an awesome person and is truly one of the most caring people I've had the pleasure of meeting!

January 10, 2021

Eric in service did a great job informing me on the status of my vehicle. He varified all of my information to make sure it was correct. Service was done in a timely manner and they kept my car clean b More

by KNIGHT12WT984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient ads possible while also giving a great customer service experience! Tank you so much for the opportunity to earn your business and we look forward to taking care of you for the many years to come!

May 04, 2022 -

KNIGHT12WT984 responded

Great Job guys!

January 10, 2021

Mr Reese was a excellent adviser would recommend more people to use very professional they know what they are doing and work has a warranty More

by cgrantham81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Jan 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for the great review and please let us know how we can help out in the future!

January 10, 2021

I have gone to this dealership multiple times and this was the odd worst experience I had. I came in for a routine services and it ended up taking all day. It also required me to call to find out what was More

by BenMcDade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Jan 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon.

January 10, 2021

Excellent service as always, this dealership is the dealership that keeps on giving. I've been going here for maintenance since I bought my 2020 Dodge Challenger R/T from them. More

by ROY92983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Carrara
Jan 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank You so much for giving us the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 10, 2021

We Recommend this dealership! They have great cars with greats offers. They give good service and are you helping you step by step to get your new car! More

by G.JD49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mazza
Jan 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for your business and for the great review!

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