
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Very great customer service , very polite and professional , took every precaution when it comes to the safety of their customers and staff during this pandemic professional , took every precaution when it comes to the safety of their customers and staff during this pandemic More
I just want to say that the service department. Was not satisfying. The service advisors had customers waiting longer than I should have . service advisors was very rude and unpleasant. I wouldn't recommen satisfying. The service advisors had customers waiting longer than I should have . service advisors was very rude and unpleasant. I wouldn't recommend anyone for their service More
Ms. Sharon Hester is awesome humble and patient and kind she made sure we left the car lot with a car of our choice. P she made sure we left the car lot with a car of our choice. P More
Aleshia was awesome! She was very courteous and professional. The whole process was quick and easy and even exceeded my overall expectations even when they were swamped with a lot of people. I will professional. The whole process was quick and easy and even exceeded my overall expectations even when they were swamped with a lot of people. I will definitely return!! More
Eric in service did a great job informing me on the status of my vehicle. He varified all of my information to make sure it was correct. Service was done in a timely manner and they kept my car clean b status of my vehicle. He varified all of my information to make sure it was correct. Service was done in a timely manner and they kept my car clean by putting plastic and paper down. Overall, This dealership has shown great customer service at all times. More
I have gone to this dealership multiple times and this was the odd worst experience I had. I came in for a routine services and it ended up taking all day. It also required me to call to find out what was was the odd worst experience I had. I came in for a routine services and it ended up taking all day. It also required me to call to find out what was going on as I dropped off my car at 8 am and called after 5 pm on the same day. Also, it was only at that time that I was told I had standard maintenance to perform which meant my car would not be ready until the following day. I called back the next day and was told it would be only a couple of hours. After calling several hours after that with no update I was told it would be later in the afternoon. Overall, poor communications and updates. More
Excellent service as always, this dealership is the dealership that keeps on giving. I've been going here for maintenance since I bought my 2020 Dodge Challenger R/T from them. dealership that keeps on giving. I've been going here for maintenance since I bought my 2020 Dodge Challenger R/T from them. More
We Recommend this dealership! They have great cars with greats offers. They give good service and are you helping you step by step to get your new car! greats offers. They give good service and are you helping you step by step to get your new car! More