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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

January 10, 2021

Great environment and friendly people. They got me into a nice vehicle! It could have went by faster if they would listen to the amount I had to put down. More

by sbreondra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Popadiuk
Jan 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for your business and for the great review!

January 09, 2021

Excellent experience so far with the dealership.Janice Excellent experience so far with the dealership. Janice Curry did an exceptional work at sales. Taylor Stewart great customer service. The team More

by RAYMUNDO.CHAPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Whang, Janice Curry, Jeff Greer, Matt Otis
Jan 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient ads possible while also giving a great customer service experience! Tank you so much for the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 09, 2021

Great service, was done in a timely manner. Nice waiting room. I will be back for more service soon. The people are always nice and friendly. More

by joton61
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jan 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient ads possible while also giving a great customer service experience! Tank you so much for the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 08, 2021

The dealer ship very clean sales people very knowledgeable only thing did not like was was told payment would be 580 a month after extra add ons went to 680 a month but to late now signed ppwk More

by CURTGOLDERMAN16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice Curry
Jan 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient ads possible while also giving a great customer service experience! Tank you so much for the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 08, 2021

Dmitry did a fantastic job with our purchase We enjoyed Dmitry did a fantastic job with our purchase We enjoyed his enjoyed our experience. We will send all of our friends to you. Thank you Brian Brown More

by Brian Brown
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Ward, Danny Whang
Jan 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient ads possible while also giving a great customer service experience! Tank you so much for the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 08, 2021

Lance was great. Only in for oil change. The only complaint would be the scheduler when u called in- she didn’t have many answers to questions like pricing and timing. More

by JUSTICEKAREN1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Jan 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient ads possible while also giving a great customer service experience! Tank you so much for the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 08, 2021

I called the service department to see if I could bring my car in for a repair. They got me in and figures out the problem. It was a fuse that was out and they replaced it at no charge. The customer see is More

by cherylhurr4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
Jan 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient ads possible while also giving a great customer service experience! Tank you so much for the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 08, 2021

It took much too long to make a deal, 5 hours and the game with my keys got old. I asked 4 times for them back and was given some BS. I understand they didn't want me to leave, but taking someone's keys. More

by MICHAEL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Matt Mazza
Jan 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient ads possible while also giving a great customer service experience! Tank you so much for the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 08, 2021

Excellent customer service given by Lance. I will now bring all fleet vehicles to this location for oil changes and all maintenance work needed. Thanks More

by charlesb01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Jan 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient ads possible while also giving a great customer service experience! Tank you so much for the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 07, 2021

Worst buying experience of my life and I have purchased probably 20 cars. My last two were with Jacky Jones dealership and I am so sorry I didn’t go back. I would have a car after signing all my papers More

by Robin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allan Magallanes, Nick Singh
Jan 25, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

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