Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Great support from the sales service members. I will recommend people to come and purchase there. Nick was a wonderful seller.. this is my third time to purchase a car there. recommend people to come and purchase there. Nick was a wonderful seller.. this is my third time to purchase a car there. More

Here we go AGAIN ...Since Purchasing this LEMON 4/2019 Here we go AGAIN ... Since Purchasing this LEMON 4/2019 this Jeep has been serviced 6 times towed 4 times 2 batteries 1 recall 1 leak my most recent Here we go AGAIN ... Since Purchasing this LEMON 4/2019 this Jeep has been serviced 6 times towed 4 times 2 batteries 1 recall 1 leak my most recent visit 12/30/2020 was due to low oil the engine locked while I was DRIVING merging into traffic !!! No warning No codes on the dash NOTHING I was told by a rep at JEEP Rebecca that they are aware of this And I should check my oil daily to avoid this!! When I arrived on 12/31/2020 to discuss my concerns I spoke with Derell the (service manager) who was extremely argumentative and when I told him about my battery issues from my previous visit he informed me in his career he has seen a car go through 10 batteries so basically it wasn’t a big deal! He was very argumentative and NOT helpful I had to get a rental since the dealership was out of loaners that cost $200 out my pocket I paid $78 for the oil $155 for Diagnostic $98 for Tow Total $569 for 5 quartz of OIL is what I paid for!!! The Jeep gave no indication I needed oil or was low enough for the engine to lock because the vehicle has had SO many previous issues Oil was the last thing I thought of I would I have walked to the gas station and put oil in myself like Rebecca from Jeep suggested instead I was left stranded again walking home at night all for oil that I paid $569 dollars for !!!!! This dealership has seen all the times I’ve been there and all the issues with this Jeep I’ve had and gave that NO consideration! Not even half of the rental or waving the diagnostic fee or even the a free oil change NOTHING !!! Hopefully this review will be read by someone that can and will actually try to help me or make this right This same Jeep has been there 2/14/19 4/2019 6/2019 12/2019 5/2020 6/2020 8/2020 12/2020 Does ANYONE NOT see a problem here it’s a LEMON and this company/ dealership is doing nothing about except taking my money!!!!!! Feel free to contact me to only if it’s for a resolution that makes sense ask yourself is this how you would want to be treated is this how you would want a family member treated ? More

Quick service and the agent was very kind, I have been a few times and the rep who helped me this time was by far the best. few times and the rep who helped me this time was by far the best. More

Not my best car experience! Not enough words to fully express this mess of a transaction. Justin was probably the only upfront and honest person that I worked with! express this mess of a transaction. Justin was probably the only upfront and honest person that I worked with! More

Aleshia Kincade Did a good job with me I hop my car is good and I will be only using this location if it is happy new year good and I will be only using this location if it is happy new year More

It was a tough situation since my car is deemed a lemon But great service, very professional, and great communication to make sure i was kept up to date. If i ever was to buy another Jeep after mine is su But great service, very professional, and great communication to make sure i was kept up to date. If i ever was to buy another Jeep after mine is surrendered later this month, i would considering buying from them More

I chose the guy with the beard. It was the right choice. He educated me on how to buy a car and he cares. I love you Angel! He educated me on how to buy a car and he cares. I love you Angel! More

My advisor Erick Chavez was excellent great service in multiple updates. The only thing was waiting two hours and 15 minutes for an oil change but I do understand these unprecedented times in a week befor multiple updates. The only thing was waiting two hours and 15 minutes for an oil change but I do understand these unprecedented times in a week before Christmas More

Bad service I would never recommend anyone to go there and service is terrible they don’t try to help you to figure out the problem in your car and and service is terrible they don’t try to help you to figure out the problem in your car and More

I would like to take this chance to praise the great customer service and prompt attention to my issues through your service department. Thank you so much. customer service and prompt attention to my issues through your service department. Thank you so much. More