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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

January 05, 2021

Don in the service center took great care of my Jeep in an expedient manner. Will definitely take it back there for next service time More

by anneauga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Jan 07, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for the great review and please let us know how we can help out in the future!

January 05, 2021

My was done, but I can't take my car until the warranty company pay. I can recommend this service center if don't have warranty More

by Guany Rivera
Recommend Dealer
Yes
Employees Worked With
Nicholas
Jan 07, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! It is never our intention to upset you or make you feel that way! My name is Taylor Stewart and I'm the customer service director here. I would love the chance to help you with this issue and solve it in any way I can, you can contact me at 770-495-6100 or you can reach me on my cell anytime at 678-789-1144. Thank you and I hope to hear from you soon!

January 05, 2021

I brought my car in for an oil change. I was seen right away in a very professional manner and wait time was very reasonable. All and all a great experience. More

by JWATERS8864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mazza, Matt Otis
Jan 07, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for the great review and please let us know how we can help out in the future!

January 04, 2021

I like my experience with my first financed car , pretty good customer service , everything was excellent, nothing bad to say , just that everything was great! More

by Cristopher Beltran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Mark Jorsling, Nick Singh, Lance Chapin, Shekhar Gosai, Gerardo Hernandez, Jeff Greer, Aleshia Kincade, Katey Sages, Matt Otis
Jan 07, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for the great review and please let us know how we can help out in the future!

January 04, 2021

All employees were professional and patient. My salesperson Will Hawthorne was the best. The price was fair. However, the time spent at the dealership waiting for finance rep was a little long. Ove More

by ebond45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Hawthorne was the best!
Jan 07, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for the great review and please let us know how we can help out in the future!

January 04, 2021

This dealership have great customer service and and great deals they’ll work with you to get u the best car that’s right for you More

by ryans4251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Singh, Donny Wilson
Jan 07, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Customer service is key and luckily we have people like Nick on our team to assist with that!

January 04, 2021

I would not recommend buying from here . I never received a second key for vehicle after requesting one and now My car is having issues already and I haven’t had the car a week yet More

by MSTEMP1028
Recommend Dealer
No
Employees Worked With
Carlos Santiago
Jan 21, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon.

January 04, 2021

Good and friendly service. Exactly job Don't have anything else to say. Good and friendly service, good and friendly service, good and friendly service. More

by DMCCRAW179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Greer
Jan 07, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for the great review and please let us know how we can help out in the future!

January 03, 2021

More masks could have been worn, to show mindfulness that we're in the middle of a pandemic, but otherwise the staff was very professional and friendly. More

by Smitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Nunez, Angel Licea, Brandon Hawthorne
Jan 07, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for the great review and please let us know how we can help out in the future!

January 03, 2021

I called at noon Friday, car brought in at 2 pm, was told over the phone that I had an appt for 0730 Saturday. When I got there, the service people couldn’t find my name on the schedule at all; then they fou More

by wvelbert
Recommend Dealer
No
Employees Worked With
Lance Chapin
Jan 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

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