Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Great selection great service excellent location I will highly recommend to friends that’s looking for a vehicle the buying process is short and simple right to the point highly recommend to friends that’s looking for a vehicle the buying process is short and simple right to the point More

As soon as I entered I was greeted immediately and told my wait time which wasn’t too long. I like the measures that were taken due to COVID. my wait time which wasn’t too long. I like the measures that were taken due to COVID. More

Nick and Allen were extremely helpful can’t thank them enough for helping me purchase my first car on my own. Thank you guys so much!!! enough for helping me purchase my first car on my own. Thank you guys so much!!! More

Worst car buying experience I’ve ever had. Strung along for days on an incoming unit. Unprofessional, communication was a disaster . Never again. Treated like just another car deal. If anyone else in the S for days on an incoming unit. Unprofessional, communication was a disaster . Never again. Treated like just another car deal. If anyone else in the State had this particular color combination on my purchase I would have walked out day one. 2 weeks later my truck still isn’t delivered. Given ever excuse in the book from a flat tire on at the shipyard to the transport company being the blame for lying. I’ve never seen such an unorganized, unprofessional dealership. More

Pretty irritated with my experience. The service crew was short staffed, which I understood that - no problem there. However, I had an appt and waited 15 minutes before someone even checked me in. There was short staffed, which I understood that - no problem there. However, I had an appt and waited 15 minutes before someone even checked me in. There was a customer that came in with no appt that was checked in BEFORE me by I believe his name was Matt, and when the host told the technician that I was first, he continued to check that person in and asked me to wait! That was completely unacceptable, so I continued to wait until the technician Eric was able to help. My oil change was completed around 1ish, I picked up my car and left. I can’t give it 5 stars because of the initial issue that happened with me being skipped over, but other than that everything else was fine. As far as work, whoever the technician was working on my car, they didn’t use the mat over the side of my car and there was oil and dirt along side of it. Had to run my car through a car wash to get it off. More

Service rep Nick Carrara very friendly and took care of my concerns, and followed through on all service, including great detail job. Great ball around service. my concerns, and followed through on all service, including great detail job. Great ball around service. More

As I've said several times, not again after this, based on positive attitude, hustle, getting the auto in and out, getting a rental, Hendrick gets 5 stars. Based on extensive, non warranted work,(not their on positive attitude, hustle, getting the auto in and out, getting a rental, Hendrick gets 5 stars. Based on extensive, non warranted work,(not their fault), the jury is still out. When footing a bill this large, it makes you look at things differently.. This is not the place to come to, likely any Jeep dealer, for extensive, non warranted work, unless you make $500,000 a year, and ignore the highest prices any of us have ever heard of. By then, too late. Cost as much as buying a good, used 2017 Jeep, or more. Couple other dissatisfactions concerning what I said in beginning, what was done I've reported to Hendrick directly Mopar--who else do you gripe to?--> Overall I'd give them a 6, then, maybe change that to a higher figure after a few months, and no return trips to Hendrick for additional repair of work performed. Runs ok, for now.. More

They said I was approved for financing let me drive away for two weeks lied to me to get me in told me I had to sign for my registration to tell me I was denied after. I got a new job making 200 a day so for two weeks lied to me to get me in told me I had to sign for my registration to tell me I was denied after. I got a new job making 200 a day so I'll be approved now but the ordeal left such a bad taste that myself as well as my mom who made an appointment to get a jeep herself will be steering clear and going Honda and Nissan More

Josie and everyone at Rick Hendrick were so helpful every step of the way! I told them exactly what I wanted and they were able to find exactly that. I cannot thank them enough! step of the way! I told them exactly what I wanted and they were able to find exactly that. I cannot thank them enough! More

Nick was an extremely awesome salesman. He made sure he got us exactly what we wanted and made it at a very good reasonable price. got us exactly what we wanted and made it at a very good reasonable price. More