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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

January 02, 2021

I have been taking their experience technical advise for last 5years. I am always happy with their professional help. Erick was my advisor.He is New there but I am happy to get his help. Seems very professi More

by MOSTAFIZURKAHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick service department, Shekhar Gosai
Jan 07, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for the great review and please let us know how we can help out in the future!

January 02, 2021

Nick did an awesome job and was very attentive to my vehicle needs even after returning for a followup due to continuing issues that were eventually corrected. More

by Shawn Valentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 07, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for the great review and please let us know how we can help out in the future!

January 02, 2021

This dealership was very efficient, clean, neat. Every employee wore a mask, different sales managers walked around to make sure you were happy with your deal or basically just greeted you and welcomed yo More

by navescott98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel (N is Slient) Sambila, Justin Woods
Jan 07, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for the great review and please let us know how we can help out in the future!

January 02, 2021

Wonderful staff, very helpful in so many ways!Lance was Wonderful staff, very helpful in so many ways! Lance was super helpful with my car needs. 😊 Communication was awesome, was kept up to date every st More

by Telly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Jan 07, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for the great review and please let us know how we can help out in the future!

January 01, 2021

Good vibes service writer was very helpful. Will continue to do business with you all. Waiting on the Durango Hellcat to drop that will be car number 4 with you all. More

by MCDONALD.RYAN8821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Steve O., Jeff Greer
Sep 03, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

January 01, 2021

Professionalism At its finest 💯,mopar or no car, every time I come to this dealership is always fast services. I would definitely recommend this place! More

by CARLTON040283
Recommend Dealer
Yes
Employees Worked With
Don Forward , Lance Chapin, Shekhar Gosai
Sep 03, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

January 01, 2021

The staff was friendly and answered all my questions. They explained what the problems were with my vehicle and showed me what items needed immediate service attention. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Sep 03, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

January 01, 2021

I had a great experience with the dealership from start to finish. My first visit was early in my shopping for a new truck, and the sales person understood that and never put any pressure on me to buy that More

by CASEYFOOTE18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Dmitry Ward
Jan 07, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for the great review and please let us know how we can help out in the future!

January 01, 2021

Worst experience ever. Did not provide status. Did oil change without authorization. Did not diagnose airbag problem but charged for doing so. Never use this group. More

by Rgr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell Wilson
Jan 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

January 01, 2021

I just had the service done and my truck did not get a screw in the front tire, very bad service and it still took 3 hours to make an oil change More

by Pepe2248
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Aleshia Kincade
Jan 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

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