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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

December 29, 2020

Very friendly staff Very helpful Everything worked out Very friendly staff Very helpful Everything worked out well. They work with you and help you find the right car for you and fair price, I recommen More

by MAYRA_CONSTANZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Steve Ostrovich, Allan Magallanes, Erick Nunez, Felipe Ortiz, Mark Jorsling, Gerardo Hernandez, Dmitry Ward
Jan 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review! welcome to the Hendrick family!

December 29, 2020

Your people are the best! They're always professional and friendly. A pleasure to do business with them and I will recommend you to everyone. More

by GWF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Katey Sages
Jan 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and we look forward to helping you for the many years to come!

December 29, 2020

Didn’t fix the problem when I was told the problem was fixed. My jeep lasted a whole week and nothing was fixed. Didn’t even wash it at least More

by Luis Rivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Otis
Jan 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon.

December 29, 2020

This was a very pleasant buying experience. Very nice staff who are committed to customer service. Buying a car can be stressful but they somehow made it enjoyable. Would buy from them again. More

by DANIELBENNETTMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Magallanes, Taylor Stewart, Brady Sullivan, Janice Curry
Jan 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and we look forward to helping you for the many years to come!

December 29, 2020

A fantastic dealership, great car buying experience overall, managers do a good job coming out early to ‘get to the chase’ - would recommend to anyone. More

by wave4048
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Steve Ostrovich, Allan Magallanes, Brady Sullivan, Danny Whang, Donny Wilson
Jan 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and we look forward to helping you for the many years to come!

December 28, 2020

Eric was very friendly and informative. I will definitely come back to get service done on my Jeep. Thank you so much for such great service More

by MJ.GILLESPIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Dec 29, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help out in the future!

December 28, 2020

She is very nice and knowledgeable. Answered my questions and got me in and out as quick as possible. Felt comfortable and satisfied with her customer service. More

by kahyymv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Dec 29, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help out in the future!

December 28, 2020

Great experience overall - took some effort to get full financing terms and they were eventually fully presented, but Rashad, my salesman, was super helpful. He only showed me trucks with all the options i More

by MADMAXREACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Nunez
Dec 29, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help out in the future!

December 27, 2020

Always a great experience when i shop at this dealer. The staff there are great and do their best to take care of you. The best dealer around. More

by Jessy F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Tarr, STEVE OSTROVICH, Steve Ostrovich, Allan Magallanes, Felipe Ortiz
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review! Welcome to the Hendrick family!

December 27, 2020

Had a great experience. Good customer service!! Will definitely return to this location to have my car serviced. Thank you Aleshia for your great customer service!! More

by eddybradshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Nick has a ton of product knowledge and puts it to great use everyday! Thank you so much for your business and please let us know how we can help out in the future!

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