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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

December 27, 2020

Came in the day after Christmas to get an oil change, I was greeted with a smile hidden by a face mask by nick, went through what I needed and got everything settled, checked on me multiple times in the wa More

by ecreamer91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Carrara
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Nick has a ton of product knowledge and puts it to great use everyday! Thank you so much for your business and please let us know how we can help out in the future!

December 27, 2020

I am very satisfied with your serviceAlways friendly I am very satisfied with your service Always friendly staff and In the attitude of doing the best for customers Thank you As long as I have the se More

by SJPARK0127
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gomez, Darrell Wilson, Lance Chapin, Shekhar Gosai, Omar Chabolla, Jeff Greer, Aleshia Kincade, Katey Sages, Matt Otis
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review! Welcome to the Hendrick family!

December 26, 2020

Took the service department 3 days to complete a simple update. They did not charge me but they were not nice either WONT BE BACK More

by Little
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aleshia Kincade, Matt Otis
Jan 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon.

December 26, 2020

Everybody was pleasant and greeted you with kindness. It was a very peaceful and professional environment. I would recommend everybody to this dealership to purchase a vehicle or have service on their car. More

by shaquala.armstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Carrara
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for taking the time to write a great review and we look forward to taking care of you for the many years to come!

December 26, 2020

Great service, polite and efficient. The work was done much quicker than I expected. The waiting room was set up well for social distancing. A good experience. More

by garryvincentoneil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for taking the time to write a great review and we look forward to taking care of you for the many years to come!

December 26, 2020

Great attention and help from Ruben De La Mora, and the rest of the team. I’ll highly recommend this dealer everyone I know that looking for vehicle....! Financing Manager was a plus....!!!! More

by Luis.arbona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben De La Mora , Erick Nunez, Felipe Ortiz
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for taking the time to write a great review and we look forward to taking care of you for the many years to come!

December 26, 2020

Good service, excellent communication. Nick was very conversational, and took the time to highlight different prices and features of the product I was interested in buying. More

by JRCITY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick carrara
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for taking the time to write a great review and we look forward to taking care of you for the many years to come!

December 25, 2020

The service and customer service was very good. I will return and recommend others to your dealership in the future. Keep up the great work. More

by horto29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for taking the time to write a great review and we look forward to taking care of you for the many years to come!

December 24, 2020

Awesome, great,outstanding, professional, promptness, courteous, safety,caring are just some of my experience I get when ever I come to get service maintenance on my vehicle. I have no complaints. The More

by Ethel Marie Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert ( Bob), Lance Chapin
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Customer service is key and luckily we have guys like that on our team to help! Thank you so much for the great review and we look forward to helping you out for the many years to come!

December 24, 2020

It is frustrating to be told there is a 9:30am slot for your car to be worked on just to find out it was not going to even be looked at for 4 days. Just tell me to drop it off in 4 days! More

by JREINEKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for taking the time to write a great review and we look forward to taking care of you for the many years to come!

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