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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

December 24, 2020

Jaques and Isaiah were an amazing help. Great customer service and patients. Also Allan did an amazing job explaining financials. Much better service than any Rick Hendricks I’ve ever step foot in. More

by kiarajadeher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaques and Isaiah , Allan Magallanes
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Customer service is key and luckily we have guys like that on our team to help! Thank you so much for the great review and we look forward to helping you out for the many years to come!

December 24, 2020

Angel was my Salesman and he did go above and beyond to try and not only find me a car and got financing for me too. The problem I was having was getting insurance with my drive record. There was another s More

by cherylhurr4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Angel Licea
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review! Welcome to the Hendrick family!

December 24, 2020

The quality of service is always above and beyond however it's frustrating even if with a scheduled appointment for an oil change, the service regularly takes over 2 hours. More

by betsy.hhk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service employee who helped me is not listed
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review! Welcome to the Hendrick family!

December 24, 2020

I had a wonderful experience with Chrysler with buying the Jeeo and also when I had to bring it in for service. Everyone there is wonderful More

by carolynking70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Reed, Mark Jorsling, Matt Otis
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Customer service is key and luckily we have guys like that on our team to help! Thank you so much for the great review and we look forward to helping you out for the many years to come!

December 24, 2020

Brady Sullivan knocked it out of the park! The GM was Brady Sullivan knocked it out of the park! The GM was awesome! I love my car!!! Would recommend talking to Brady for your car needs! More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Sullivan
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for choosing to do business with us and please let us know how we can help out in the future!

December 23, 2020

Great service. Very efficient. They took very good care of me and my car. And had no problem correcting anything that needed to be on the spot More

by damienstokes1206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Customer service is key and luckily we have guys like that on our team to help! Thank you so much for the great review and we look forward to helping you out for the many years to come!

December 23, 2020

I was really pleased with how good Mr Chavez was at getting me taken care of and how quickly the mechanics took care of my car. More

by DAVISONKL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Chavez.
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

December 23, 2020

Darrell kept to his word and my service guy Lance did a great job taking care of the vehicle's tires. That day is a day I won't forget. More

by nwanihenrietta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Lance Chapin
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Customer service is key and luckily we have guys like that on our team to help! Thank you so much for the great review and we look forward to helping you out for the many years to come!

December 23, 2020

The best place to go!! Great service great team and great staff. Very helpful with all my service needs! Glad I chose Hendrick for service More

by BOBBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Lance Chapin, Shekhar Gosai, Jeff Greer, Aleshia Kincade, Katey Sages, Matt Otis
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Customer service is key and luckily we have guys like that on our team to help! Thank you so much for the great review and we look forward to helping you out for the many years to come!

December 22, 2020

The worst experience ever. I made an appointment For a bad battery. I Three days later I took my car out of there after paying a $65 diagnostic fee More

by CRANMAN17
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Nick Carrara ( who led to me through out)
Jan 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon.

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