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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,581 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,581 reviews

December 24, 2020

It is frustrating to be told there is a 9:30am slot for your car to be worked on just to find out it was not going to even be looked at for 4 days. Just tell me to drop it off in 4 days! More

by JREINEKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for taking the time to write a great review and we look forward to taking care of you for the many years to come!

December 24, 2020

Jaques and Isaiah were an amazing help. Great customer service and patients. Also Allan did an amazing job explaining financials. Much better service than any Rick Hendricks I’ve ever step foot in. More

by kiarajadeher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaques and Isaiah , Allan Magallanes
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Customer service is key and luckily we have guys like that on our team to help! Thank you so much for the great review and we look forward to helping you out for the many years to come!

December 24, 2020

Angel was my Salesman and he did go above and beyond to try and not only find me a car and got financing for me too. The problem I was having was getting insurance with my drive record. There was another s More

by cherylhurr4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Angel Licea
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review! Welcome to the Hendrick family!

December 24, 2020

The quality of service is always above and beyond however it's frustrating even if with a scheduled appointment for an oil change, the service regularly takes over 2 hours. More

by betsy.hhk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service employee who helped me is not listed
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review! Welcome to the Hendrick family!

December 24, 2020

I had a wonderful experience with Chrysler with buying the Jeeo and also when I had to bring it in for service. Everyone there is wonderful More

by carolynking70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Reed, Mark Jorsling, Matt Otis
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Customer service is key and luckily we have guys like that on our team to help! Thank you so much for the great review and we look forward to helping you out for the many years to come!

December 24, 2020

Brady Sullivan knocked it out of the park! The GM was Brady Sullivan knocked it out of the park! The GM was awesome! I love my car!!! Would recommend talking to Brady for your car needs! More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Sullivan
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for choosing to do business with us and please let us know how we can help out in the future!

December 23, 2020

Great service. Very efficient. They took very good care of me and my car. And had no problem correcting anything that needed to be on the spot More

by damienstokes1206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Customer service is key and luckily we have guys like that on our team to help! Thank you so much for the great review and we look forward to helping you out for the many years to come!

December 23, 2020

I was really pleased with how good Mr Chavez was at getting me taken care of and how quickly the mechanics took care of my car. More

by DAVISONKL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Chavez.
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

December 23, 2020

Darrell kept to his word and my service guy Lance did a great job taking care of the vehicle's tires. That day is a day I won't forget. More

by nwanihenrietta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Lance Chapin
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Customer service is key and luckily we have guys like that on our team to help! Thank you so much for the great review and we look forward to helping you out for the many years to come!

December 23, 2020

The best place to go!! Great service great team and great staff. Very helpful with all my service needs! Glad I chose Hendrick for service More

by BOBBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Lance Chapin, Shekhar Gosai, Jeff Greer, Aleshia Kincade, Katey Sages, Matt Otis
Dec 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Customer service is key and luckily we have guys like that on our team to help! Thank you so much for the great review and we look forward to helping you out for the many years to come!

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