Back

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

Directions

By Type

Showing 6,572 reviews

December 17, 2020

Had a wonderful experience , great sales lady , Josie . Love my Jeep. Would recommend anyone to go. Make sure you have all day set aside . Go More

by ymtyus12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie
Dec 22, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We count our blessings everyday that we have someone like Josie on our team!

December 17, 2020

Sales person was great finance person was great as well I didn’t have trade with me they stilled closed and delivered truck to house and took back the trade More

by joel43
Recommend Dealer
Yes
Employees Worked With
Jeffrey Popadiuk
Dec 22, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review!

December 17, 2020

Take to long just to change oil and rotate tires. I was almos 3 1/2 hours just for that . I do not know what the was doing in the back. I hava new car. More

by NINOG63.NG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Chapin, Shekhar Gosai, Katey Sages, Matt Otis
Jan 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! It is never our intention to upset you or make you feel that way! My name is Taylor Stewart and I'm the customer service director here. I would love the chance to help you with this issue and solve it in any way I can, you can contact me at 770-495-6100 or you can reach me on my cell anytime at 678-789-1144. Thank you and I hope to hear from you soon!

December 16, 2020

the guy was nice how ever Had me waiting a long long time , i arrive at 10 something and left at 1 something pm For an oil change , I check the status of my car at 1 pm when i was there and It said my vehicl More

by Luz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kneico Daniels, Sharon Hester, Lance Chapin, Angel Licea, Gerardo Hernandez, Matt Mazza, Janice Curry, Brandon Hawthorne, Eddy Lopez
Jan 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! It is never our intention to upset you or make you feel that way! My name is Taylor Stewart and I'm the customer service director here. I would love the chance to help you with this issue and solve it in any way I can, you can contact me at 770-495-6100 or you can reach me on my cell anytime at 678-789-1144. Thank you and I hope to hear from you soon!

December 16, 2020

No one is perfect, but I really felt valued and understood by the sales person, I will be going back in a year. I told everyone about my great experience. More

by CARLADM67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester
Dec 22, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for choosing to do business with us!

December 16, 2020

Great Experience! Would highly recommend Sales Experts, Jacques and Sharon, as well as Sales Mgr., Steve! Jacques treated us like VIP's! Sharon took great care and made herself available for my every q More

by Larisa S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacques- ?????, STEVE OSTROVICH, Mark Jorsling, Sharon Hester
Dec 22, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Sharon is one of the greatest people I’ve ever had the pleasure of meeting! Thank you so much for giving her the opportunity to earn your business and welcome to the Hendrick family!

December 16, 2020

The Seller Angel Licea Who Attended Me Is Very Friendly, Attentive And Helped Me A Lot In Buying My New Truck If I Would Recommend, I Would Recommend It to My Family, Friends, And Acquaintances. More

by menkid888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Reed, Angel Licea
Dec 21, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and welcome to the Hendrick family!

December 16, 2020

We worked with Bobby Reese but I can't find his name on the list in any department on this survey. He was AWESOME. Please make sure his name is added to the list so he can get credit for his great reviews. More

by beantopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese, Matt Mazza
Dec 22, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Bobby is the man! Thanks a ton for the great review!

December 16, 2020

Very fast and friendly, Best customer service!!, I will recommend to my family and friends. I will come back soon, thank you Don. 5 stars More

by SERANGIE86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Forward
Dec 22, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for choosing to do business with us!

December 16, 2020

The sales people are very fast and answer all the questions that you may have. The finance part was a little long but I guess they had to find the right bank for me More

by KARCEENBARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Licea
Dec 22, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for choosing to do business with us!

...
336
...