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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

November 24, 2020

Brandon Hawthorne , was amazing, didn’t stop until I walk out the door with my 2020 Dodge Challenger. Best experience I have had this far. More

by vaneshaj25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Love was great too, I’ll give her .5 star, Mark Jorsling, Brandon Hawthorne
Nov 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Brandon truly cares about each and every one of hsi customers! Thank you so much for the great review and we look forward to taking care of you for the years to come!

November 24, 2020

I came in as a walk-in for an oil change and tire rotation. Although I didn’t have an appointment I was still in and out! I felt like a priority and not like a burden even though I was worked into th More

by JOHNSON.MONIQUE102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Lance Chapin, Shekhar Gosai, Jeff Greer, Aleshia Kincade, Katey Sages, Matt Otis
Nov 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Please don't hesitate to let us know how we can help in the future!

November 23, 2020

It is a pleasure working with you guys I am enjoying my Jeep. Everyone was professional. They explain everything and make sure I was comfortable. More

by ZEIT57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Magalhaes , Todd Reed, Mark Jorsling, Sharon Hester, Lance Chapin
Nov 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Your recommendation means the world to us! Welcome to the Hendrick family!

November 23, 2020

I've been coming to this dealership for about 3 years now and my experience with them has mostly always been great. I've seen people come and go and it just gets better so I continue to bring my baby, my veh More

by AUDREYP18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katey Sages
Nov 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Please don't hesitate to let us know how we can help in the future!

November 23, 2020

I brought my Jeep in for regular oil change. I was greeted by Eric at my scheduled appt time. He was courteous and efficient. He was very helpful. More

by deeleonard1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Nov 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Eric has a ton of product knowledge and puts it to great use everyday! Thank you so much for choosing to do business with us and welcome to the Hendrick family!

November 23, 2020

Dimitri was very good. Patient, knowledgeable and genuine. He showed us several different cars and never once seemed frustrated. Probably would not have bought a car if it were not for his patients More

by JOHNPRUITT1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Ward
Nov 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Please don't hesitate to let us know how we can help in the future!

November 22, 2020

Always a pleasure to work with the team at Hendrick CDJR in Duluth! Steve and Sharon took my deal and made it happen with Mike closing the deal with an impressive savings in interest rate 👌 Awesome team!! More

by Eric Esparza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Steve Ostrovich, Mark Jorsling, Sharon Hester
Nov 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Your recommendation means the world to us! Thank you so much for the great review and welcome to the Hendrick family!

November 21, 2020

My vehicle spent the first 2 days in the shop with no word from my advisor unless I reached out to them. Poor communication overall within service department itself. I was told my vehicle was ready and m More

by peter.imtheone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katey Sages
Jan 18, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon.

November 21, 2020

My only problem was it took to damb long to get it done otherwise it was fine my sales rep nick was great thanks ok More

by JFHINES5335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Nick Singh
Nov 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review! Please let us know how we can help out in the future!

November 20, 2020

She had wonderful customer service and was very knowledgeable. Any question I had about my warranty or any other service she was able to answer. More

by CEEDY007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Nov 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Aleshia is one of the most caring people i have ever met and it makes us so happy to hear how great of an experience she was able to give you!

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