Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,572 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 6,572 reviews
November 18, 2020
Appointment to test drive vehicle. Dealership couldn’t find car keys. Excuses until hour later. No return calls. State busy. Haven’t received items due. find car keys. Excuses until hour later. No return calls. State busy. Haven’t received items due. More
by Unhappy Customer
Verified CustomerEmployees Worked With
Reubwn, Mark Jorsling, Donny Wilson
November 18, 2020
son muy amables , me explican bien , probsmos el carro antes , lo llenaron de gasolina y Angel nos compró lonche. muchas gracias. Dios les Bendiga a todos antes , lo llenaron de gasolina y Angel nos compró lonche. muchas gracias. Dios les Bendiga a todos More
by LAURA Tovar
Employees Worked With
Allan Magallanes, Erick Nunez, Angel Licea, Carlos Santiago
November 18, 2020
Great service... everyone very friendly and knowledgeable. Pulled in without an appointment and they were able to replace blown tire right away at an excellent price. knowledgeable. Pulled in without an appointment and they were able to replace blown tire right away at an excellent price. More
by TREY.G.RUFF
Employees Worked With
Katey Sages
November 18, 2020
Sales and finance staff were completely dishonest when there was no need to be. Have never given a bad review for any company but will not EVVER recommend this dealership! Looking for great staff and f there was no need to be. Have never given a bad review for any company but will not EVVER recommend this dealership! Looking for great staff and fast, efficient, honest service... go to ALM Kia!! More
by Me
Employees Worked With
Jacquez Allen, Allan Magallanes
November 18, 2020
Your service department is full of liars and thief's. They Said: truck was on lift being torn apart and need 2 additional hours of labor after already exhausting time in it . When in fact it was still si They Said: truck was on lift being torn apart and need 2 additional hours of labor after already exhausting time in it . When in fact it was still sitting in lot. They had not even touched it. I had to pay to have it towed to a reputable auto mechanic across town. Very disappointed to say I have a Chrysler vehicle. More
by LMCDONALD3110
Employees Worked With
Don
November 18, 2020
Not only is the sales department nice to work with, the service department is just as good! They helped me with my old car to get fixed as well as helped me out with buying a new one. It's truly a team eff service department is just as good! They helped me with my old car to get fixed as well as helped me out with buying a new one. It's truly a team effort over there! U was there for over 3 hours, but it didn't seem like it. Very professional as well as friendly. Great day yesterday! More
by cooleydrmr25
Employees Worked With
Bobby Reece, Ronnie Vaughn, Sharon Hester
November 18, 2020
People work at this dealership Very friendly, I don't feel the sale pressures from Brandon, the manager is very understandable and offered me a competitive price, feel the sale pressures from Brandon, the manager is very understandable and offered me a competitive price, More
by chay Duong
Employees Worked With
Brandon Hawthorne
November 17, 2020
Even though I live closer to Haynes Chrysler I prefer to bring my vehicle to Rick Hendricks due to the friendly and professional atmosphere and great service. AWESOME KEEP UP THE GOOD WORK!!! bring my vehicle to Rick Hendricks due to the friendly and professional atmosphere and great service. AWESOME KEEP UP THE GOOD WORK!!! More
by Ricky23
Employees Worked With
Lance Chapin, Aleshia Kincade
November 16, 2020
Very nice talk with understanding and appreciate all the Mrs josie explained to a clean place everyone the same page they were together ❤ times 2 the Mrs josie explained to a clean place everyone the same page they were together ❤ times 2 More
by elizsab163
Employees Worked With
Erick Nunez
November 16, 2020
Excellent service and the sales representative was very knowledgeable. Negotiation was a breeze. Delivery of the vehicle was on point and all little details were taken care off. knowledgeable. Negotiation was a breeze. Delivery of the vehicle was on point and all little details were taken care off. More
by LEMARRERO
Employees Worked With
Felipe Ortiz
