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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

November 16, 2020

Good customer service everybody is nice I think I need to work on y’all prices for service like I need new tires to get two new tires and rotated yeah wanna charge $600 More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katey Sages
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review!

November 16, 2020

I had a good experience. Will helped me out. He I had a good experience. Will helped me out. He knowledgeable and to aggressive. Everybody else that I dealt with was cool as well. Thanks More

by Branden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Steve Ostrovich
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Its great to hear that Wil is already doing such a great job! Thank you so much for giving him the opportunity to earn your business and please let us know how we can help out in the future!

November 16, 2020

I was promise if I gave a feedback. I was going to receive a gift card and 2 full tanks of fuel never did, it been a year ! More

by mmadelina99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Dec 01, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! It is never our intention to upset you or make you feel that way! My name is Taylor Stewart and I'm the customer service director here. I would love the chance to help you with this issue and solve it in any way I can, you can contact me at 770-495-6100 or you can reach me on my cell anytime at 678-789-1144. Thank you and I hope to hear from you soon!

November 16, 2020

Dealership refused to even fill up the tank after purchase. No service after sale was an eye opener to what may come. If I would have know they were not even going to provide a full tank with a 40, More

by FERGUSON725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Singh
Dec 01, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! It is never our intention to upset you or make you feel that way! My name is Taylor Stewart and I'm the customer service director here. I would love the chance to help you with this issue and solve it in any way I can, you can contact me at 770-495-6100 or you can reach me on my cell anytime at 678-789-1144. Thank you and I hope to hear from you soon!

November 15, 2020

Good service good environment service is handle with profession good spirit people and willing to help me or you into purchasing a vehicle an help if you can’t get one More

by GRADYRPETTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for your business and we look forward to helping you out for the many years to come!

November 15, 2020

Was able to get a copy of the main key right away next day type of way. Parts services were fantastic! And service was able to program it as quickly as they could. More

by daniazuniga45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

I'm glad to here you were helped in a timely manner! Please let us know how we can help out in the future!

November 15, 2020

They chargers me for a part that was under warranty and charger me $4,000 to fix an oil leak and did fix it and when I got the truck to another mechanic it was a broken dip oil tube the whole time More

by albertholmes041079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katey Sages
Dec 01, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! It is never our intention to upset you or make you feel that way! My name is Taylor Stewart and I'm the customer service director here. I would love the chance to help you with this issue and solve it in any way I can, you can contact me at 770-495-6100 or you can reach me on my cell anytime at 678-789-1144. Thank you and I hope to hear from you soon!

November 15, 2020

Our salesman Kneico was knowledgeable and friendly. The staff worked hard to get us the vehicle we wanted for the right price . I would recommend anyone is the market for a Dodge vehicle buy here. More

by Kbizz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kneico Daniels
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We had a wonderful time and some great conversations with your family! Thank you so much for choosing to do business with us once again and for staying a part of the Hendrick family!

November 15, 2020

The service was faster than I expected it to be. I was very impressed, and satisfied with the staff; and I’ll be seeing them again. More

by earlyboojr.1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for your business and we look forward to helping you out for the many years to come!

November 14, 2020

This car dealership was the worst experience I ever had. I will never buy there again. They work past each other and response time poor. More

by GRACIA81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Santiago
Dec 01, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! It is never our intention to upset you or make you feel that way! My name is Taylor Stewart and I'm the customer service director here. I would love the chance to help you with this issue and solve it in any way I can, you can contact me at 770-495-6100 or you can reach me on my cell anytime at 678-789-1144. Thank you and I hope to hear from you soon!

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