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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

November 12, 2020

The worst, very very disapointed, never call me nací to Book my Recall appointment with a mayor problem that my New jeep has, very unhelp More

by Rafael
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Matt Otis
Nov 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! It is never our intention to upset you or make you feel that way! My name is Taylor Stewart and I'm the customer service director here. I would love the chance to help you with this issue and solve it in any way I can, you can contact me at 770-495-6100 or you can reach me on my cell anytime at 678-789-1144. Thank you and I hope to hear from you soon!

November 12, 2020

The dealership is nice and always clean. The sales associates are super friendly and kind. They have free coffee and bottled water. I was a little disappointed this last visit. My car did not get work More

by shaesmithy13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Lance Chapin, Shekhar Gosai, Jeff Greer, Aleshia Kincade, Katey Sages, Matt Otis
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! This is Taylor Stewart and I’m the customer service director here. I would love the opportunity to listen and help in any way I can with this issue! If you could please give me a call at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon!

November 11, 2020

Had a great experience here. Very helpful and friendly staff. Online site, test drive scheduling, and follow up communication with staff was also very helpful. More

by meriwether836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Nunez, Taylor Stewart, Brady Sullivan
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

It means alot to us to here how great of an experience you had with us! Thank you so much for your business and please don't hesitate to let us know how we can help in the future!

November 11, 2020

This dealership was awesome in every way . Brady went above and beyond his job! He stayed extra lest to make the deal happen for me and even helped me with unloading all my personals out of my trade inn More

by BILLYCAMP30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Sullivan
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We count our blessing every day that we have someone like Brady on our team!

November 11, 2020

Very accommodating. Look to meet our needs and worked hard to make a deal happen. Had humor and good spirits and went above and beyond hours to close with us. More

by HOUSEOFEVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mazza
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for your kind words and we look forward to taking care of you for the many years to come!

November 11, 2020

Was not happy w/customer service at all. Not informed about leaving car. Had car 10 days with no contact of progress until we call More

by nylady1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aleshia Kincade
Nov 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! It is never our intention to upset you or make you feel that way! My name is Taylor Stewart and I'm the customer service director here. I would love the chance to help you with this issue and solve it in any way I can, you can contact me at 770-495-6100 or you can reach me on my cell anytime at 678-789-1144. Thank you and I hope to hear from you soon!

November 10, 2020

She was very friendly and nice. I like the fact she was knowledgeable about my ram truck. Plus check to see was there discount for veterans More

by robertharper61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katey Sages
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for your business and we look forward to helping you out for the many years to come!

November 10, 2020

I came into this dealership to get a recall item check. The staff was amazing everyone was nice and friendly and welcoming. I have to return to get the recall fixed and I look forward to going there again. More

by lakeshadoyle2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for your business and we look forward to helping you out for the many years to come!

November 10, 2020

The service was amazing. I was in and out within about an hour. Everyone was nice and helpful. There was no issues. It was good service. More

by raulymori1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katey Sages
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for your business and we look forward to helping you out for the many years to come!

November 10, 2020

They really took me in and appreciated how much it meant for my vehicle to be repaired fully , accurately , and have the work stood behind. I’m so grateful . Thx!! More

by PCT121926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Aleshia Kincade, Katey Sages
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much of the great review!

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