Back

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

Directions

By Type

Showing 6,571 reviews

October 30, 2020

Please make sure you get the vehicle that they say it is. They lied about my vehicle having Bluetooth. Then offered me headphones to compensate. More

by JRUSHING82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester
Nov 05, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 30, 2020

Brought my 2014 Chrysler 300s in for recalls. I came back and picked up a wrecked car. For now on...I'll just drive it with all recalls. This was not a good move to take my car to them. They are not trying t More

by Elyseh37
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Aleshia Kincade, Katey Sages, Matt Otis
October 30, 2020

It was the worst experience that I've ever experienced and will not return ever again and I advise others noato come due to their service More

by "GiGi"of 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katey Sages, Matt Otis
Oct 28, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello "gigi"of 3, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 29, 2020

It was to long to get a car and to much paper work they tell you one thing and do something else they need to do what they say More

by mikedoss02190415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brady Sullivan
October 29, 2020

I went looking for a used Truck and was able to find the one i wanted. We had some issues getting it down to the price i wanted. Eventually they were able to come up with a way to get me my truck and trad More

by dphayes1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel M., Sharon Hester
Oct 30, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

It makes us so happy to hear how great of an experience these guys were able to give! Thank you so much for giving us the opportunity to earn you business and please let us know how we can help out in the future!

October 29, 2020

THE BEST CUSTOMER SERVICE EXPERIENCE!! ALWAYS FRIENDLY AND LISTENING TO MY NEEDS AND MAKING SURE MY PROBLEMS ARE SOLVED. PROVIDING TRANSPORTATIO AND/OR SHUTTLE IS EVEN BETTER.. More

by rokwon99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Nov 05, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Customer service is key so it always makes us super happy when we get review like this! Thank you so much for sticking with us and staying apart of the Hendrick family!

Nov 13, 2020 -

rokwon99 responded

EXCELLENT SERVICE ADVISOR AND MAKE MY VISIT 100% SATISFY.

October 28, 2020

Best dealership I've ever been to would definitely recommend everybody to come and visit with them they found the perfect vehicle for me and they will do the same for you! More

by gavincordova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Cordova
Oct 30, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Your reccoemdation means the world to us! Thank you so much for the great review and Please let us know how we can help out in the future!

October 28, 2020

Nick was excellent. His knowledge is worth acknowledgement. If, if, the dealership made an error in pricing this vehicle, that should be rectified. If, as I believe, the discount was a marketi More

by Torrestonyt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Singh
Nov 05, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! This is Taylor Stewart and I’m the customer service director here. I would love the opportunity to listen and help in any way I can with this issue! If you could please give me a call at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon!

October 27, 2020

the dealership it's ok can be better .needs more new trucks doesn't have variety. prices are ok. costumer service it's very good More

by JESUSRODRIGUEZ198999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Licea
Nov 05, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! This is Taylor Stewart and I’m the customer service director here. I would love the opportunity to listen and help in any way I can with this issue! If you could please give me a call at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon!

October 27, 2020

The car I came for wasn’t on the lot and my new car I brought is currently sitting in service for six days and only owned it for 7 days.So far I’m totally unhappy.Very bad communication with my concerns. More

by MAURICEABROWNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Hawthorne
...
355
...