Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Overcharged and poor customer service in service department. Would not release my car until I pay for a service I never authorized or requested. Had to file outside despute department. Would not release my car until I pay for a service I never authorized or requested. Had to file outside despute More

Highly disappointed! They over charged me for services that was not performed. They sold me a package and when I tried to cancel, I was given the runaround and no one seemed to know how to cancel. that was not performed. They sold me a package and when I tried to cancel, I was given the runaround and no one seemed to know how to cancel. More

Over paid for an oil change and got hosed on the trailer light activation service. The trailer lights still don’t work properly. $240 down the drain. I will never return to this dealership. The head mechani light activation service. The trailer lights still don’t work properly. $240 down the drain. I will never return to this dealership. The head mechanic was a waste of time. No one seemed to want to make things right. I’m glad there are other dealerships in the area. More

Overall good service only bad thing I have to say is that I purchased a tempostat for my Jeep priced at 344 when in part store it cost 23.00 and 3 weeks later I had to replace it again making me think they n I purchased a tempostat for my Jeep priced at 344 when in part store it cost 23.00 and 3 weeks later I had to replace it again making me think they never put a new one on my truck cause that one was bad is what I was told when I took it to part store do I feel like I should have been refunded my money back froM that part More

Responded to my concerns and needs in purchasing a new vehicle which made a large purchase experience more palatable The Service Department was clean and coordinated to address vehicle requirements vehicle which made a large purchase experience more palatable The Service Department was clean and coordinated to address vehicle requirements More

I have been a Rick Hendrick customer for many years , they have good customer service and get me in and out quickly and also make service recommendations with no pressure. they have good customer service and get me in and out quickly and also make service recommendations with no pressure. More

I had an amazing experience. Ruben de la mora was awesome. The people were very helpful. They helped me with the price. Highly recommend coming in for a truck awesome. The people were very helpful. They helped me with the price. Highly recommend coming in for a truck More

Brett is the best service advisors. I can recommened everyone whoever looking for right service advisor. He always take care my car like own his car. everyone whoever looking for right service advisor. He always take care my car like own his car. More

Once again prompt and courtesy service, called and made an appointment, got a reminder in advance and a follow-up from my Advisor next day! an appointment, got a reminder in advance and a follow-up from my Advisor next day! More

Clean dealership, people are very friendly, 2nd time we've visited and will be back again to purchase our mid life crisis car in a few years we've visited and will be back again to purchase our mid life crisis car in a few years More